Governance Officer
Why join the business :
Our client is a statutory body based in the Lockyer Valley (QLD). They have seen significant growth and developments with their core business as well as infrastructure improvements and a focus on both internal and external customer service ethos. On offer is :
Lockyer Valley Based Permanent Position
Permanent Opportunity
Competitive Salary with Stability
About the role :
As a Governance Officer, you will provide expert research, advice and support on a range of governance functions. This role will focus on ensuring the efficient and effective operation of the Insurance and Administrative Action Complaints functions, in line with statutory requirements.
The position will also involve reviewing business processes, supporting the development and implementation of governance programs and assisting in the communication of governance-related policies and procedures.
Reporting through to the Principal Governance and Property, your responsibilities will include :
Coordinating the Complaint Management System, including liaising with complainants, conducting investigations and providing expert advice and reporting;
Undertaking the renewal of the organisation's insurance policies;
Assisting with the maintenance of governance systems and registers;
Supporting internal teams with insurance-related functions and liasing with Council's insurer in relation to insurance claims;
Conducting third party claim investigations including liaising with claimants;
Providing governance advice on training on legislative and operational matters;
Supporting research and operational tasks related to governance and insurance;
Collaborating with the team and providing guidance on work delivery; and
Ensuring compliance with record keeping and privacy policies.
About you :
To be successful in the role, you will ideally hold a relevant tertiary qualification or equivalent demonstrated experience in a similar position.
You will also have demonstrated experience in conducting research and investigations and :
A positive and enthusiastic approach;
Attention to detail and ability to think critically;
High level written and verbal communication skills;
Ability to work independently and cooperatively in teams; and
High level computer skills with ideally experience in the Microsoft Office suite.
How to Apply?
If this opportunity is of interest, please click "Apply" to submit your resume to JP Smith Recruitment & HR by the 24th of November 2024.
For any enquiries, please call Jamie Smith on 07 4659 7400 quoting reference number 3848891.
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