From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we're all about.
We want to grow with you.
Achieve with you.
And support you to do your best work.
That's why we're focused on developing leadership, promoting diversity, rewarding excellence, and retaining great talent.
We're always looking for people who want to go further with us.
People who do what's right, aim high, and work smart.
Why not see where we can go?
Job Description Join us in strengthening and simplifying risk and governance across TAL's Group Life & Retirement (GL&R) teams.
In this newly created role, you'll support the Manager of Governance & Reporting and Head of Governance & Risk by documenting, developing, and delivering operational frameworks that enhance our ways of working.
You'll partner with GL&R and enterprise stakeholders to establish governance processes, conduct desk-top reviews, create reports, and improve operational efficiency.
This role also coordinates end-to-end partner reviews, ensures compliance, and manages internal incidents, all to help drive excellence in our business processes.
In this role you will: Document and catalog GL&R processes, RACIs, and frameworks to strengthen our operating model.Coordinate policy administration reviews, ensuring compliance with terms and tracking management actions.Support Partner assurance activities, including incident management and ongoing business reviews.Conduct QA reviews on complaints and Partner decisions, producing findings and action reports.Develop and facilitate Governance & Risk training, manage resources, and support senior leadership.Qualifications Proven experience in superannuation and/or Group Insurance, with a solid understanding of industry dynamics.Proven ability to lead large projects, delivering complex business changes and process improvements.Strong analytical and problem-solving skills, with a strategic approach to identifying opportunities.Excellent interpersonal, written, and public speaking skills, with experience engaging across all organisational levels.Highly organised and detail-oriented, with advanced proficiency in Microsoft Office tools, including Power BI, Visio, and SharePoint.You're always accountable for your actions.
You never give up.
You strive to find the best outcomes for customers and partners.
And you value working together to find the best solutions for problems.
As part of the recruitment process, there are a number of checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks.
Additional Information At TAL we value diversity in all its forms and are committed to fostering an inclusive and equitable culture for all our people.
We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those with caring responsibilities, people living with disability, and individuals from the CALD and LGBTQI+ communities to apply.
Even if you don't check every box in the criteria above, we encourage you to apply today or get in touch with us here.
To provide you with the best experience, we can accommodate you at any stage of the recruitment process.
Simply inform our Recruitment team at any time.
TAL is recognised by the Workplace Gender Equality Agency as an Employer of Choice.
We are proud to be a member of Diversity Council Australia and the Australian Network on Disability.
For information on our reconciliation journey, take a look at our Innovate Reconciliation Action Plan.
We acknowledge the Traditional Custodians of the Land in which our Head Office is based, the land of the Gadigal people of the Eora Nation, and recognise their deep connections to the land, sea, and culture.
Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves.
Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day.
Risk management is everyone's responsibility.
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