110K package + salary packaging up to $15,900
Good Sammy is dedicated to empowering individuals with disabilities through meaningful employment and inclusive practices. Join our team and lead the way in delivering high-quality, sustainable services for people with disabilities.
We pride ourselves on being inclusive and know our people are our greatest asset.
Our values drive our initiatives and culture: Brave - Have the courage to explore all possibilities. Good - Do the right thing, the right way, always. Help you be your best. Safe - Be aware, speak up, stay safe. Make your safety our priority. Empowered - Respect everyone's voice. Do it with you. About the role: Good Sammy is looking for a highly motivated, commercial-focused, and detail-oriented NDIS Client & Claims Manager to join our team. In this key role, you'll ensure all eligible services delivered by Good Sammy are successfully claimed from the National Disability Insurance Scheme (NDIS) and the Department of Social Services (DSS), supporting sustainable and high-quality service delivery.
You'll oversee funding checks, service agreements, and claims processes, ensuring efficient billing and compliance with NDIS requirements. Additionally, you'll develop reports to track key metrics like productivity and billable hours, using insights to improve compliance and commercial outcomes. You will also invest in the development of your team members to ensure they reach their full potential.
Collaboration is key as you work with customers, employees, and managers to streamline processes, optimise workflows, and implement systems and KPIs that drive performance. You'll also raise awareness of NDIS funding processes, create business rules aligned with NDIS guidelines, and identify areas for improvement, working closely with other teams to implement changes.
Your expertise will help build NDIS funding acumen across the organisation, ensuring compliance with pricing arrangements. You'll also manage escalation and resolution processes for outstanding claims, non-payments, and unclaimed services, ensuring smooth and timely outcomes.
What We're Looking For: MUST have experience managing small teams Degree in business or accounting (desired) Leadership and team management experience Strong understanding of NDIS pricing and compliance Financial literacy and problem-solving skills Proficiency in IT and Microsoft Office Suite Excellent communication and customer service skills What we can offer you: Free onsite parking Generous not-for-profit tax-free benefits up to $15,900 per annum, to increase your take-home pay Free, confidential counselling services through our Employee Assistance Program Staff discount at all Good Sammy stores Comprehensive orientation program including an onsite tour Join us in making a positive impact in our community. Your dedication can help us transform workplaces and society, and together, we can create a better future for people of all abilities.
How to Apply: If you are interested in a rewarding career that gives back to those living with a disability and the local community, apply now! Please submit your resume and a cover letter outlining why you are well-suited for the role.
Good Sammy Enterprises is committed to providing an environment where people are safe, valued, and heard, especially vulnerable adults, young people, and children. We strongly encourage applications from people with disabilities or lived experience, as well as Aboriginal and Torres Strait Islanders and people from culturally diverse backgrounds.
Applicants who need assistance with their application or wish to discuss any potential barriers that may prevent them from applying are encouraged to contact
Closing date: 23 January 2025
Good Sammy reserves the right to complete the recruitment process prior to the closing date. Whilst we appreciate each and every application, due to the high level of interest, only successful applicants will be contacted. Thanks for your understanding. Your application will include the following questions:
Do you have the right to work unrestricted hours in Australia? Please note if you are an Australian citizen/permanent resident or NZ citizen you should answer YES to this question. Prior to commencing, all new employees over the age of 18 will be required to undertake a National Police Certificate (NPC) as part of our recruitment process. We will accept National Police Certificates within the past 12 months if you already have one. Are you willing to provide or obtain a National Police Certificate? #J-18808-Ljbffr