Global Payroll Operations Specialist - APACAbout Rippling Rippling is the first way for businesses to manage all of their HR & IT—payroll, benefits, computers, apps, and more—in one unified workforce platform.
By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes.
Take onboarding, for example.
With Rippling, you can just click a button and set up a new employee's payroll, health insurance, work computer, and third-party apps—like Slack, Zoom, and Office 365—all within 90 seconds.
Based in San Francisco, CA, Rippling has raised $1.4B from the world's top investors—including Kleiner Perkins, Founders Fund, Sequoia, Bedrock, and Greenoaks—and was named one of America's best startup employers by Forbes (#12 out of 500).
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About the role We're looking for an experienced payroll specialist to join Rippling's Global Payroll Operations team.
We are rapidly expanding Rippling to serve the needs of employees and employers all over the world.
Our Global Payroll Operations team plays a critical role in ensuring the success of our global payroll products, which are natively built and fully integrated with Rippling's broader suite of products.
This role, Global Payroll Operations Specialist, is a critical hire for the Global Payroll Operations team that will be fully dedicated to developing and executing new capabilities.
This role will own all operational aspects across the Asia Pacific (APAC) region, which includes tax, superannuation, and CPF resolution on behalf of our customers, communication with government agencies, and collaboration with R&D teams and external partners.
Additionally, this role brings critical country-specific payroll expertise to support the development of our natively built payroll software and expansion into new customer segments and geographies.
This is an exciting role that requires significant cross-departmental engagement with a major impact on the product and customer experience.
What you will do Assist with monthly payroll tax filings and payments throughout the APAC regionExecute routine audits on STP filings and superannuation payments for Australian customersManage monthly CPF filings and payments for Singapore customersConduct regular audits of payroll records, deductions, and tax withholdings across all APAC countriesDrive issue resolution and communication with various government agencies such as ATO, IRD, and IRASDirectly engage with our customers and effectively resolve their issuesWork closely with Global Payroll Engineering and Product teams to ensure that:Natively built payroll software supports key payroll and tax compliance requirementsProduct bugs and product issues (e.g., calculation errors, file generation errors) are quickly addressedInternal tooling requirements and automated solutions are properly prioritised and implementedOversee the management, communication, and documentation of operating procedures and policiesHelp the organisation scale and grow with the business, which includes driving the APAC payroll strategy to streamline processes while ensuring consistency, accuracy, and best-in-class productWhat you will need Experience with Australia and Singapore payroll is essentialExperience running payroll in the APAC region and familiarity with associated tax compliance requirementsPrior involvement with tax calculations, superannuation & CPF filings and payments, as well as tax notice resolution with ATO, IRD, and IRASFamiliarity with APAC HR & Payroll law and policyMinimum of 2+ years in global payroll tax and minimum of 3+ years in a client-facing roleAbility to manage and solve a queue of customer support ticketsStrong project management, communication, and organisational skills: high attention to detail with excellent work product, time management, and executionStrong proficiency with Google Suite or Microsoft Office for data analysis and task organisation; familiarity with Salesforce, JIRA, and Confluence a plusAdditional Information Rippling is an equal opportunity employer.
We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics.
Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process.
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Rippling employees work on a Hybrid Office Model - 3 days per week in our Sydney office.
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