Reapit – Who are we?
Reapit is the original, end-to-end business technology provider for estate agencies of all sizes. We've been helping sales and lettings agents to build relationships and grow their businesses for more than 25 years. Our technology connects property professionals in Europe, the Middle East, Australia, and New Zealand with buyers, sellers, tenants and landlords to power the relationships that change lives.
Our multi award-winning AgencyCloud business platform in the UK and Ireland, and Agentbox and Console CRM solutions in Australia, deliver fully integrated, dynamic technology for sales, lettings, property management, block management, client accounts and analytics.
Reapit technology is used by over 78,000 agents in more than 15,000 branches, with over a million properties under management; enabling them to run their businesses, identify opportunities for growth, manage their properties, collect rent, communicate with their clients, and deliver an outstanding customer experience, every time.
What you'll be doing
Reporting to the VP of Engineering you'll be involved in
The management and deployment of the enterprise's external infrastructure and production systems for all products globally.
Selecting and implementing suitable technologies to ensure production systems remain performant, available, scalable, secure and cost effective.
Providing strategic leadership for DevOps teams globally.
Working with development and product teams to improve developer productivity and reduce time to market.
Working with the architecture and security teams to set global best practices across all product infrastructure platforms.
Building and executing the global DevOps strategy.
Executing the global technology strategy in collaboration with local and global technology leaders.
In this capacity, your responsibilities will include
Leading an impactful team being responsible for production infrastructure, data management and security. Supporting technology and product teams ensuring the company can meet its overall strategic objectives.
Supporting the VPE in developing infrastructure strategies in support of the company's strategic objectives.
Selecting and implementing suitable technology to streamline all internal operations and help optimise their strategic benefits.
Providing technical and architectural leadership to DevOps teams globally.
Ensure DevOps teams are continuing to mature and move towards global best practice.
Manage technical infrastructure debt in line with global technology strategies.
Supporting the VPE in Identifying, monitoring, and assessing the impact and opportunity of emerging technology trends on the company's strategies and their potential application to the company's operations and products.
Developing, implementing, and reporting on critical metrics that demonstrate progress against agreed SLA's
Defining and maintaining an appropriate structure and levels of resource to meet corporate objectives.
Contributing to the prioritisation and scheduling of projects in conjunction with regional leadership.
Establishing and maintaining strategic supplier relationships that meet the requirements of the business.
Supporting the CISO in delivering and maintaining the Cyber Security Strategy by executing security programs and ensuring governance and rigour is applied to existing security processes and practices.
Supporting the CISO in maintaining current security certifications.
Who we're looking for
At Reapit, we prioritise hiring individuals who share our values and possess the right attitudes and behaviours for success. Whilst some of the listed requirements may be important, don't worry if you don't meet all of them, we'd still like to hear from you.
5 Years experience in a senior technical role, leading DevOps, Architecture or Development teams.
Strong technical expertise across a wide range of domains, including infrastructure, software. development, cybersecurity, and project management.
Strong technical capability and experience architecting, building and managing AWS and Azure cloud environments.
Experience of managing costs in a cloud compute environment, whilst maintaining scalable and performant systems.
Experience of building distributed, toolchains and libraries that facilitate rapid application development and repeatable, predictable design patterns.
Excellent leadership and management skills, with the ability to inspire and motivate teams to achieve organizational goals.
Strategic mindset with the ability to think analytically, anticipate future trends, and develop innovative solutions.
Solid understanding of data analysis, budgeting and business operations.
Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization.
Experience working with distributed teams with offshore resources. would be a plus.
What your impact and success looks like
As the Global Head of DevOps we expect your success and impact in the early stages of your career with us to look something like this:
Within 1 month:
Build report with your team leads and other technology leaders globally.
Gain familiarity with infrastructure design and maturity across all product families.
Gain familiarity with CI/CD pipelines across all product families.
Gain familiarity with the organization's systems, and software platforms.
Gain a thorough understanding of ongoing projects, including objectives, timelines, deliverables, and resource allocations.
Within 3 months:
Identify quick wins and short-term objectives that can demonstrate early progress and build momentum.
Work with the VPE, CTO and CIO to understand the wider infrastructure and security strategy.
Evaluate existing DevOps tools, platforms, and infrastructure to identify gaps and opportunities for improvement.
Gain an understanding of the current infrastructure and budget.
Review project documentation, including scope statements, work breakdown structures, and project plans.
Conduct a comprehensive risk assessment for ongoing projects, identifying potential risks and developing mitigation strategies.
Establish regular communication channels with stakeholders, including status updates, progress reports, and issue resolutions.
Within 6 months:
Delivered several key projects, showing attention to detail and adherence to scope, cost and time parameters.
Build a set of global best practices within the DevOps function and have established a programme to implement them.
Fostered a culture of collaboration, innovation, and continuous learning within the DevOps teams.
Build solid relationships with local and global technology leaders.
Built relationships with key suppliers.
What's in it for you?
We operate a Flexible Working Policy and there is no firm requirement to attend an office, but all candidates should be willing to attend either / or our London / Solihull offices for ad-hoc management, product and planning sessions as required by business need.
We're offering the chance to really make a difference here at Reapit and the opportunity for personal growth is very real. You'll feel part of a special team. You can expect a highly competitive salary and some great benefits, including:
- 5.5% employer pension contribution
- 20 days annual leave (plus a day for your birthday) increasing by a day for every year worked (capped at 24 days)
- Business permitting, we're closed over Christmas, to give you time back to your friends and family
- Formal and in-house training for your L&D plus access to Go1 – the world's largest online learning library
- Health benefits including Gym Flex, annual flu vaccinations and many others
- Season ticket loan
- Regular local and companywide social events including Tucker Thursday - mouth-watering cuisine delivered straight to the office doors once a month!
- Opportunity to participate in retail benefits and savings via our Benefits partner, Benni!
Don't tick all the boxes? Neither do we
We care about our industry and want it to become a more inclusive and diverse place to work. So, we're driven by hiring not only by experience and relevance for the role but by sharing our values and the right attitudes and behaviours for success.
We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all.
We feel we have an empowering environment where everyone is supported and respected, and we want you to feel this too. We welcome new ideas, thinking and approaches, whilst listening to all our employees.
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