As a trusted Account Manager , you will be responsible for providing superior customer experiences, nurturing a select portfolio of TGE's most valued clients, whilst also identifying cross-selling and upselling opportunities. In addition, you'll identify new prospective customers helping them to benefit from TGE's bespoke solutions across road, rail, air and sea.
TGE is an Australian company that employs over 15,000 people, and continues to enjoy huge market share & growth, and that's why Team Global Express is recognised as Australia's largest intermodal logistics provider. You could be a pivotal part of this success, helping to drive both your career, and our business to new heights.
Typical duties & responsibilities will include (but not limited to): Prepare ongoing sales plans for all customers in the portfolio for management review Review, integrity check and ensure all revenue, rates, cost modelling, billing details and contractual arrangements are in system and valid Undertake complete customer profitability modelling to ensure that each customer is meeting appropriate profitability benchmarks Foster and maintain strong working relationships with management, operational staff, and drivers Establish competitor/market information profile and report market activities to management What are we ideally looking for in an Account Manager? What's important? 5+ years experience within a sales or account management position, ideally within a service solution, as opposed to a tangible product A high-level of solution selling/negotiation/presentations experience Strong analytical and numerical ability and comprehension Key personality traits & characteristics would include positivity, drive, tenacity, strategic & continuous improvement mindset, and results focused More importantly, you take pride in your work, you're driven/energetic, positive, and dedicated Extra points for the following (not essential though): Experience within the logistics, transportation, and/or supply chain sectors Power BI expertise Business and/or logistics degree This role can be based from our offices at Eastern Creek or Banksmeadow (ample parking at both locations).
About Team Global Express Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We're not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit .
Why TGE We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.
What we offer Competitive salary above industry standards Upskilling, training, mentoring and more to support your career development journey Fun and practical employee perks and discounts Flexible work, including work from home Inclusive parental leave policy that supports all parents & carers Peer recognition awards acknowledge when you go above and beyond. An inclusive workplace, works for everyone We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply.
Our recruitment process Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.
Other things to note When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
TGE is listed as one of LinkedIn's Top Companies of 2023 and 2024 in Australia.
About Us Connecting people and communities | Driving eCommerce | Moving Australia & New Zealand
With an unrivalled and expansive network, Team Global Express builds unique, innovative, and tailored transport and logistics solutions to connect people, communities, and businesses across Australia and New Zealand.
Backed by Allegro Funds, Australia's most awarded and largest transformation and turnaround private equity firm, we're looking to the future and working towards new and exciting ways to put our customers' businesses at the heart of ours.
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