About us: For over three decades, Smokemart & GiftBox has been the go-to destination for all things tobacco and gifting. We pride ourselves on providing customers with quality products and specialised service while promoting a supportive and positive culture for our team. The SMGB team supports equality and diversity, which is reflected throughout all our departments and our more than 250 stores nationwide!
Today, SMGB is part of the Viva Energy group – an ASX-listed powerhouse with a driving ambition to become Australia's largest convenience retailer. Combining Viva Energy Australia's incredible network of more than 1,000 locations around the country with SMGB's wholesale tobacco distribution channel, we are able to offer our amazing range of products and services on a truly grand scale.
More about you – Store Manager: As part of the management team, the successful applicant will require the confidence and experience to lead by example and strive to achieve the targets set. You will be fully responsible for upholding store standards and achieving sales targets.
With a strong focus on store standards, merchandising, and sales, the successful applicant must ensure that the company's policies and procedures are fully adhered to while embracing our values by having FUN!!!
Key Responsibilities: Achieve set sales targets Stock control, sales, and quality management Team coaching and development Rostering and people management Opening and closing procedures of the store Strong customer service focus Monitor and ensure adherence to all company policies Clear and efficient reporting to the Area Sales Manager and other line managers Compliance and safety management Effective display of our fun, unique, and novel giftware products The successful applicants will also have: A passion for leading and coaching others Proven ability to manage and lead within a fast-paced environment A happy, friendly, and energetic personality A desire to deliver high-quality customer service Visual merchandising flair If the words fun, vibrant, energetic, and customer-driven describe you, APPLY NOW and be part of our retail sales team!
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