Who We Are For over three decades, Smokemart & GiftBox has been the go-to destination for all things tobacco and gifting. We pride ourselves on providing customers with quality products and specialized service while promoting a supportive and positive culture for our team. The SMGB team supports equality and diversity, which is reflected throughout all our departments and our more than 250 stores nationwide!
Today, SMGB is part of the Viva Energy group – an ASX-listed powerhouse with a driving ambition to become Australia's largest convenience retailer. Combining Viva Energy Australia's incredible network of more than 1,000 locations around the country with SMGB's wholesale tobacco distribution channel, we are now able to offer our amazing range of products and services on a truly grand scale.
There has never been a more exciting time to join our team as we set out to redefine the retail landscape in Australia.
More about you - Assistant Store Manager As part of the management team, you will play a key role in supporting the Store Manager with daily business operations. You will bring your confidence, energy, and passion for customer service, thus influencing your team to achieve set store goals.
Key Responsibilities Include: Assist and support the Store Manager across all aspects of store management processVisual Merchandising Store Administration Training & Coaching of new team members Effectively delegating & managing the team Providing leadership & guidance to the team Maintain a clean, organized, and aesthetically pleasing store front Ensure the store environment complies with health and safety regulations Monitor and maintain suitable store inventory levels Act as an energetic customer service champion with a proven sales growth mindset Provide regular assistance to customers and resolve queries in a timely and professional manner The successful applicants will also have: Strong leadership skills with an ability to connect positively with both customers and team members Excellent communication and organizational skills A happy, friendly, and energetic personality A desire to deliver high-quality customer service A current/valid police check or a willingness to obtain if successful If you are passionate about customer service and want to build a career with an iconic brand, hit Apply Now!
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