Do you have excellent communication skills in German? Are you an avid fintech enthusiast? Support customers for financial, banking and money transfer services.Do you follow all the latest developments in banking and online payment solutions? Grab the opportunity and join our Customer Care team in Greece!We collaborate with some of the world's top companies offering money transfer & financial services, cloud-based banking services, digital payments fintech pioneers, that trust our people for delivering exceptional customer experience!If you share our values of collaboration, transparency, integrity and agility, come join forces with a high-performing, customer-oriented team with a vision to change the way businesses pay and get paid.What you will do:Be the primary point of contact for customer and client requestsUtilize phone calls, e-mails and chats in order to provide a seamless customer experienceProvide daily support and consult clients on best practices about their businessRespond to customer inquiries about our client's new and existing services and solutions, as well as complaints - always in a professional mannerResolve issues as they arise - timely and efficientlyStrive for excellence in every interaction, aiming for increased product usage and customer loyaltyBe committed to meeting both personal goals and team targetsWhat you will bring:Fluency in GermanVery good use of English - both in written and spoken languageWork experience in a customer support role is a plusAn interest in digital banking and payment solutions is desiredExceptional communication & soft skills, as well as a problem-solving mentalityTech savviness & learning agilityA genuine sense of ownership along with an unbreakable team spiritFlexibility in adapting to a fast-paced environmentWhat we offer: Complete support to help you ease your relocation to
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