General Manager – Western Australia Branch An exciting opportunity has opened at C.H. Robinson due to an internal promotion, and we are seeking a talented and experienced General Manager to lead our Western Australia branch, based in Perth. This position presents an excellent opportunity to lead the branch which operates across Freight forwarding and Project Logistics . The role provides oversight and accountability for Talent Development, Commercial Growth, Product Innovation, Financial Management, and Operational Excellence.
As General Manager, you'll drive the branch's sales and operations to achieve our strategic business and financial objectives. Your role will be key to ensuring that our quality, growth, and efficiency goals align with the broader enterprise vision.
About the role: The duties and responsibilities of this position consist of, but are not limited to, the following:
Strategic Business Planning and Management: This role will set, articulate, and lead the branch's vision and direction. It will drive improved business decision making by utilizing analytics; identifying gaps and leveraging organizational resources to help improve efficiency, productivity, and financial results. Design, implement, and review organizational structure to drive business objectives, including role definition, capacity alignment, annual workforce planning, forecast resource needs, and partner with Talent Acquisition to recruit and onboard qualified talent. Responsible for managing the financial performance of the branch including setting and achieving volume and margin targets, overseeing expense management, and reviewing periodic performance reports to adjust strategies. Guide the team on customer-related decisions, such as investment strategies, contract negotiations, pricing, and managing loss rates, ensuring alignment with overall commercial goals. Business Growth and Development: Seek opportunities to strengthen and maintain existing relationships with strategic customers. Analyze a defined set of customers' businesses to identify strategic opportunities, manage challenges, and provide guidance to sales, account management, and operations teams. Drive best practices in sales and account management by leveraging and reinforcing C.H. Robinson's tools and strategies to facilitate more strategic selling and account relationships by focusing on customer motivations and their desired outcomes. Talent Management: Oversee the development and performance of team members through coaching, mentoring, and training, while leveraging analytics for talent assessment and aligning resources effectively. Manage compensation, bonus planning, and employee recognition strategies to ensure effective reward systems. Review engagement measures and implement action plans to enhance organizational culture, collaboration, and overall employee satisfaction. General Management: This role will represent C.H. Robinson as a legal representative to agencies, organizations, private and government organizations and lead or participate in various industry, community, and campus activities. Implement business continuity plans, adhere to workplace conduct, risk management and compliance practices, and ensure self and team act with the highest ethical standards. About You: To be successful in this role, you will have: Extensive experience in leading business strategy, operations, and change management within a large organization (Supply Chain & Logistics and/or Freight forwarding industry). Experience managing financials for a business segment with the ability to understand and communicate financial metrics, including P & L. Demonstrated success generating revenue or business growth in a client-facing role with sales, account management, and/or carrier management experience. Experience in the mining, resources, and projects sector will be highly regarded. Required Qualifications: Bachelor's degree from an accredited college or University. Minimum 8 years of people leadership experience. Ability to travel up to 50% (domestically). If this opportunity excites you, we encourage you to click "Apply" and submit your resume and cover letter, highlighting your suitability to the role.
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