About us HammondCare is a leading not-for-profit organisation in Australia, recognised for our innovative and compassionate approach to health and aged care. At the heart of HammondCare is our passion to improve quality of life for people in need. Our 6,000 strong team is motivated by Christian values which compel us to care for all older people, regardless of their circumstances. Our mission is the driving force behind everything we do, bringing purpose to our work and joy to our hearts.
About the role As a key member of the HammondCare Leadership Team, the General Manager, Residential Care will champion the mission of HammondCare and shape HammondCare's residential care strategy. This role is pivotal in driving and shaping growth to meet the need for specialist care, particularly within our residential care services.
The role is responsible for 18 care homes supporting around 2800 residents across 13 locations in South Australia, Victoria and NSW with a workforce of 2,700+ employees, 10 direct reports and annual revenue of $224 million.
This is a permanent full-time position ideally based at St Leonards in NSW. Candidates from other locations will be considered.
Key responsibilities include: Providing strategic oversight and leadership of our Residential Care services focusing on their direction, service excellence, quality of staff, operational excellence and overall performance.Ensuring HammondCare's Residential Care services are delivered in alignment with our mission, providing compassionate, high-quality care that meets the needs of those we serve.Partnering with the other Care Units and specialists within HammondCare to integrate expertise and build capability to improve care especially palliative care and restorative care.Partnering with Clinical Governance, Risk and Compliance teams ensuring continuous quality improvement.Partnering with our Finance team to establish budgets and financial plans that support the effective and prudent operation of our Residential Care services.Leading the development of new Residential Care Services by being the main point of contact for the Implementation team.Engaging with key stakeholders across the business to ensure our buildings are purpose-built and specifically meet the needs of those people we serve.Partnering with our Technology team to identify practical ways of improving care through effective use of digital tools.Partnering with our Marketing team to manage pipelines and occupancy to optimise the consumer experience.About you Commitment to engage and align with HammondCare's Christian Mission.At least 15 years demonstrated experience in a similar senior leadership role responsible for managing large scale businesses ideally in the aged care sector.Experience and passion for caring with residents living with dementia and cognitive impairment.Proven ability to lead, inspire, empower and develop teams.Experience working within and managing teams in a regulated environment.Experience managing budgets and financial plans to support operational success.Strong influencing skills including the ability to negotiate effectively and resolve conflicts constructively.Exceptional communication and interpersonal skills.Ability to work independently and as part of a team.Relevant tertiary level qualification from a clinical setting.Strong dementia expertise – desirable.Apply now If you are ready to make a difference with HammondCare, apply now attaching a cover letter and current resume. Any questions? Please contact Shelley Hensel on 0403 235 975.
Pre-Employment Checks All short-listed applicants will be asked to consent to a criminal record check and references.
We will be shortlisting and interviewing applications as they are submitted, so don't delay.
HammondCare is committed to creating an inclusive workplace that promotes and values diversity and inclusion.
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