Mantra Parramatta, positioned in the Parramatta CBD, offers a touch of chic in the heart of Sydney's west. With over 180 studio and 1 bedroom apartments, Social House dining and bar, 3 conference rooms, gym and pool, Mantra Parramatta is a popular venue for government, corporate, group and leisure guests to enjoy.As General Manager, you will have a presence that evokes comfort and style and embody the art of human connection, creating meaningful and impactful relationships with your team, guests and external stakeholders. You will have your finger on the pulse, guiding, coaching and mentoring your team to achieve excellence across all departments and key metrics.The RoleBase Salary $120,000 - $135,000, experience based + super & bonus incentiveRelocation support may be offered for the ideal candidate, to be discussed upon applicationOversee the operations and team at Mantra Parramatta, encompassing 180 rooms, restaurant, bar and conference facilities.This role calls for a versatile leader with strong operational expertise, who thrives in a hands-on environment and leads by examplePrevious experience in Strata Management in a hotel environment is highly desirablePersonal and professional development opportunities including support to obtain Real Estate Licence if not heldFree onsite car parking and close to public transport (train)Primary ResponsibilitiesManage all facets of the hotel, including team development and recruitment, commercial performance and overall profitabilityBe well versed in financial budgets and targets and prepare reporting to the Area General ManagerStrong commercial acumen to ensure the hotel's profitability and successBe instrumental in driving changes and improvements in performance and implementing strategies in line with business objectivesCreate and build strong relationships with key stakeholders, including apartment owners, guests and regional shared servicesMaintain excellent product and service standards whilst maximising revenue and balancing expensesFocus on recruiting and developing a team that is engaged in driving a positive customer sentimentSkills and ExperiencePossess previous experience as a General Manager in a corporate hotel, with a good understanding of Food & Beverage and EventsYou will lead by example creating an environment where your team are encouraged and motivated to be their true self each dayConfidence in your capability to build strong relationships, effectively resolve difficult situations and implement solutions that improve the service levels and financial results of the businessPast experience working with body corporates in a Management Letting Rights (MLR) setting is desirableComprehension of the key metrics that impact and grow hospitality businesses, using this knowledge to drive top line revenue and motivating your team to do the sameHold current Real Estate licence (Class 1) (advantageous, not crucial)At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
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