Our client is a well-established company based in Mackay, offering a comprehensive range of plumbing services across Far North Queensland. With over 20 years of industry experience, they have built a strong reputation for reliable service, expert team, and commitment to quality. Their services include emergency repairs, general maintenance, roofing, and advanced diagnostics.Role SummaryAs the General Manager, you will oversee all aspects of our client's operations, ensuring the highest standards of service, efficiency, and profitability. This role involves strategic planning, team leadership, and maintaining strong relationships with customers, suppliers, and stakeholders. You will be responsible for driving business growth and ensuring operational excellence across multiple service locations.Key ResponsibilitiesOperational Management:Oversee daily operations, ensuring efficiency and quality across all service areas.Implement and maintain operational procedures and standards.Ensure compliance with industry regulations and company policies. Company OverviewOur client is a well-established company based in Mackay, offering a comprehensive range of plumbing services across Far North Queensland. With over 20 years of industry experience, they have built a strong reputation for reliable service, expert team, and commitment to quality. Their services include emergency repairs, general maintenance, roofing, and advanced diagnostics.Role SummaryAs the General Manager, you will oversee all aspects of our client's operations, ensuring the highest standards of service, efficiency, and profitability. This role involves strategic planning, team leadership, and maintaining strong relationships with customers, suppliers, and stakeholders. You will be responsible for driving business growth and ensuring operational excellence across multiple service locations.Key ResponsibilitiesOperational Management:Oversee daily operations, ensuring efficiency and quality across all service areas.Implement and maintain operational procedures and standards.Ensure compliance with industry regulations and company policies.Strategic Planning and Execution:Develop and implement business strategies to achieve company goals.Identify growth opportunities and new market segments.Monitor market trends and competitor activities to inform strategic decisions.Financial Management:Prepare and manage budgets, forecasts, and financial reports.Monitor financial performance and implement cost-control measures.Ensure accurate and timely invoicing and collections.Team Leadership:Lead, mentor, and develop a team of skilled professionals.Foster a positive and productive work environment.Conduct performance evaluations and identify training needs.Demonstrate a growth mindset and inspire the team to achieve their full potential.Sales, Marketing & Technology:Oversee sales and marketing activities to drive business growth.Develop marketing strategies and promotional campaigns.Monitor and analyze sales performance and customer feedback.Stay updated on industry advancements and integrate new technologies.Ensure the use of the latest equipment and tools for operational efficiency.Promote innovation and continuous improvement within the team.Qualifications:Proven experience in a senior management role within the plumbing or construction industry.Strong understanding of plumbing services, operations, and industry regulations.Excellent leadership, communication, and interpersonal skills.Demonstrated ability to develop and implement strategic plans.Strong financial acumen and experience managing budgets.Proficiency in using business management software and tools.Ability to work under pressure and handle multiple priorities.A creative and strategic thinker with a growth mindset.What Our Client Offers:Skill Development: Investment in the team's growth, providing training and mentorship to help you excel in your role.Variety of Work: Exposure to a broad spectrum of plumbing challenges, from residential solutions to large-scale commercial projects.Team Spirit: A collaborative and supportive community that values each member's contribution and celebrates achievements.Career Progression: Access to cutting-edge tools and technologies, fostering professional development and career advancement.Work-Life Balance: An environment that supports a healthy balance between work and personal life.Compensation:Competitive salary and performance-based bonuses.Benefits package including health insurance, retirement plans, and paid leave.Opportunities for professional development and career advancement.Our client, is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees.For more details about the company and its services, apply now! Be careful - Don't provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .
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