Join a supportive leadership team with Australia's leading Student Accommodation ProviderPermanent Full-Time position based at UniLodge DarwinStrong focus on support and developing our leadersAt UniLodge you will have the opportunity to build a rewarding career, by growing your skills and capability with Australia and New Zealand's leading provider in student accommodation. Our operation is on an exciting growth trajectory, with a portfolio of close to 140 properties and hotels. As we grow, we're seeking people who will enrich our culture and bring their unique perspectives and experiences to help UniLodge Group become even better. Join us and embark on an exciting journey to be the operator of choice.What role will you playDue to internal promotion, we have an exciting senior operations manager position based in Darwin, NT. In your new role as General Manager, you will lead a small frontline operations team to achieve excellence and deliver outstanding experiences for our student residents and visitors. Your ability to lead and motivate a team, implement strategic plans, and maintain strong relationships with stakeholders will be vital to the success of our operation. Your leadership skills will help to support the growth and ongoing development of your team, and will empower them to champion fostering a safe, secure, and healthy living environment for all students. More specifically you will:Ensure student wellbeing is prioritised at all timesBe thoroughly familiar with our Operating Agreements and to manage the property as per the management agreement and all associated Key Performance Indicators (KPIs)Establish and maintain constructive and productive working relationships with the client, head office, operations team, student residents and other relevant stakeholders.Manage and optimise the financial return, and the overall financial performance of the property as outlined in the Financial Model/BudgetMaintain the property to the highest level of cleanliness and presentation as would be expected of a professional property management companyPro-actively maintain the building's fit-out and the standard of its equipmentProvide overall leadership, guidance, and direction to develop a team of high performing staffWhat we're looking forExperience in the Purpose-Built Student Accommodation (PBSA) sector – hospitality industry experience is beneficialStrong knowledge of the Residential Tenancy ActDemonstrated experience in leading and managing a teamEffective verbal and written communication skills with staff, owners, residents, and contractorsCurrent First Aid & CPR Certificate, or willing to obtainNational Police Check (completed within last 3 months), at your own costWorking with children clearance (Ochre Card), at your own costFull work rights in AustraliaWhat we can offer you:Amplify your potential, we offer a variety of opportunities for career progressionPersonal and professional development, through online and face to face training and coursesFocus on employee wellbeing to support mental, emotional, financial and physical health & wellbeing, including access to Employee Assistance ProgramsFull uniform providedInclusive culture in a diverse, collaborative and fun team environmentVarious leave options including two weeks paid parental leave, study leave & much moreStrong focus on employee engagement – annual feedback surveys, and access to our community platform (Viva Engage)Performance recognition programs and rewards: 'On-The-Spot' Awards, Quarterly Awards, Annual Awards Night, Employee Milestone RewardsFlu Vaccinations – Company FundedGenerous referral bonus (up to $1,000 AUD/NZD)Access to Insider Rates at Essence Hotels and ApartmentsAre you ready to embark on a rewarding career?If you think this role is the right fit for you, we would love to hear from you. We review applications as we get them, and if we discover the ideal candidate, we may close the role earlier than the advertised close date.We are a 2024 Circle Back Initiative Employer – We commit to responding to every applicant.Due to internal promotion, we're offering a fantastic opportunity for a General Manager to join us and drive operational success at UniLodge Darwin.
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