General/Business Unit Manager (CEO & General Management)Full timeWe're excited to introduce a brand-new role—General Manager—responsible for overseeing the day-to-day operations of CPAQ. This is a hands-on, impactful role ideal for someone looking to develop their leadership capabilities and advance their career in Association management.As General Manager, you'll work closely with the CEO and our small, dynamic team (3 full-time, 2 part-time staff + you), ensuring CPAQ's operations run smoothly and align with strategic objectives. This role is based in our Albion office, with onsite parking and excellent public transport options.Key Responsibilities1. Operational Leadership:Oversee daily operations, ensuring efficiency across all functional areas.Resolve immediate issues within the organisation as the primary point of contact.Actively contribute to tasks and projects, particularly in areas requiring urgent attention or additional capacity.Develop and refine operational processes to improve scalability and efficiency.Work closely with the CEO to contribute to strategic decision-making and high-level projects.Participate in leadership training and succession planning initiatives.Ensure institutional knowledge is well-documented to support future leadership transitions.2. Stakeholder Engagement:Build strong relationships with members, partners, and suppliers.Act as a liaison between staff and leadership, fostering transparent communication and team support.Represent CPAQ in operational discussions with external partners.3. Operational Execution with Strategic Alignment:Manage and deliver key projects aligned with CPAQ's strategic goals.Provide operational support for events, programs, and member services.Oversee budget preparation, monitor expenses, and identify cost-saving opportunities.4. Performance and Reporting:Track and report on KPIs to the CEO and Board, providing actionable insights.Lead team performance reviews and professional development initiatives.Recommend improvements based on operational data.Skills and QualificationsStrong prioritisation skills with the ability to manage multiple projects simultaneously.Demonstrated leadership potential and a desire to step into a senior role over time.Hands-on experience in HR, finance, and administration within small organisations.Effective relationship-building and stakeholder management skills.Flexibility to adapt to shifting priorities in a dynamic environment.Strategic thinking paired with operational execution capabilities.Why Join CPAQ?Purpose-Driven Work: Make a meaningful impact by supporting Queensland's caravan parks.Supportive Team Environment: Work with a small, passionate team committed to shared success.Career Growth Opportunities: Develop your leadership skills and advance in Association management.Flexibility: A hybrid working model may be available for the right candidate.About UsThe Caravan Parks Association of Queensland (CPAQ) is the peak body representing the caravan parks industry in Queensland. With over 320 caravan park members and 80 associated businesses, our mission is to provide a united and informed voice for the industry, encourage best practices, and deliver leadership, support, networking, and promotional opportunities.Our team is small but passionate, making a meaningful impact every day. Established in 1966, CPAQ is informed, reliable, solution-focused, and driven by strong governance and inclusivity. Join us as we continue to add value to our industry and maintain our reputation as a trusted partner and advocate for caravan parks across Queensland.How to ApplyIf this sounds like the opportunity for you, please submit your resume (maximum 2 pages) and a cover letter outlining why you're the best candidate for this role.Please note, applications with no cover letter will not be considered.Applications Close: 9am on Monday 13 January 2025Location: Unit 9, 10 Hudson Road, Albion, Qld (close to public transport, with limited onsite parking).Your application will include the following questions:Which of the following statements best describes your right to work in Australia?How many years' experience do you have as a general manager?What's your expected annual base salary?How much notice are you required to give your current employer?Do you have a current Australian driver's licence?
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