About Us G'day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G'day Group has the largest park network in the country, offering an amazing customer journey.
Discovery Parks Clare is a large, popular holiday park offering guests a fabulous range of fully equipped cabins and van sites. The many facilities for guests such as the new pool, pump track and splash park make this property a firm favourite for returning guests.
About you Experience in hospitality/accommodation management Strong leadership and people management skills Advanced computer skills with experience in RMS or similar reservations systems Excellent communication and interpersonal skills Sound financial management abilities Genuine passion for delivering exceptional guest experience Flexibility to work weekends, holidays, and after hours shifts Why work for us Competitive salary package with free accommodation Quarterly and annual bonus scheme Professional growth opportunities Discounts on accommodation at over 300 G'day holiday parks Service recognition awards Employee Assistance Program The Role This role offers a unique opportunity to manage a dynamic team, deliver exceptional guest experiences, and contribute to the success of our growing business.
Your responsibilities will include but are not limited to:
Supervise day-to-day operations of the property, including attending to after hours call outs. Provide an exceptional guest experience, responding promptly to guest enquiries and reviews. Lead and motivate the team, fostering a positive work environment and providing training and development opportunities. Manage budgets and financial performance, including revenue generation, cost control, and reporting. Ensure compliance with health, safety, and regulatory requirements, maintaining a safe and secure environment for guests and staff. Assist in marketing efforts to attract new guests and promote the park's amenities and services. Build positive relationships with guests, local communities, and stakeholders to enhance the park's reputation and community integration. Before receiving a job offer, candidates must consent to a Federal Police Clearance for criminal records. Additionally, a valid Working with Children's Check specific to the state is required.
This role may require heavy lifting (up to 20kg), kneeling, squatting, and working with chemicals and machinery.
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