About the position
Our Bar and Gaming team play an important part in our Club operations.
Wests currently have a casual opportunity available for a customer-focused individual at our Wests Mayfield site, located on Industrial Drive.
Wests Gaming and Beverage operations provide quality service to our members and guests.
Key responsibilities include:
Provide friendly customer serviceGaming machine serviceDrink orders and delivery to machinesPreparation and service of beveragesReset and payout jackpot winsOperation of Tab and Keno terminalsCleaning of work station and equipmentOperation of tills and cash handlingMaintain cleanliness of amenities and public areasAssist members and guests with club enquiriesCollect glasses from the floor and return to bar areas for cleaningThis position will require availability on Friday nights and weekends, with reasonable availability Monday to Thursday.
As this position is key during peak periods for our venues, shifts are rostered from the evening through to early hours of the morning.
Certifications required: RSA, RCG.
Please note that if you are successful in this role, it will require you to complete a fully funded Certificate III in Hospitality as part of your employment with The Wests Group.
This program is offered in partnership with Allara Learning and is subject to eligibility criteria.
Please be advised, this role requires a Criminal Check to be undertaken prior to starting the role (Costs covered by Wests Group).
About you
Bringing your passion for delivering high-quality service, you enjoy offering a unique experience to enhance the overall entertainment experience for our members and guests.
With an eye for detail, accuracy and compliance with NSW liquor and gaming legislation is one of your top priorities.
Working nights and weekends fits with your work/life balance.
Large team environments appeal to you and you enjoy fast-paced work environments.
About us
The Wests Group Australia is a major employer in the Newcastle, Port Stephens and Lake Macquarie regions.
Employing close to 1000 people, Wests operates a multi-site portfolio of entertainment and hospitality venues comprising registered clubs, hotels, conference and fitness facilities as well as the Newcastle Knights.
We are one of the many local success stories of our region.
We value our staff, which is why we recognise and reward your hard work with our AMAZING staff benefits.
Being an employee of The Wests Group will give you access to the following perks and benefits:
Paid Parental Leave & 12 months of maintained superannuation5 days Wellbeing Leave – proactively manage your wellbeingFirst Nations Cultural LeaveAbove-award wages, paid overtime and penalty rates for weekends and Public Holidays17.5% annual leave loadingPaid traineeships and leadership development courses40% discount off meals for club employees$25 per month for an all-access Balance Collective membership (access to all three clubs, Mayfield aquatics, group fitness, yoga, pilates and unlimited creche).
As an added bonus, this offer extends out to your partner as well!Discount accommodation rates at The Executive Inn, The Gateway Inn and The Anchorage Hotel & SpaDiscounted nib Health Insurance15% Discounts at Reflection Holiday Parks24/7 Employee Assistance ProgramsFree annual flu vaccinationsWe welcome candidates from diverse backgrounds to create a work environment where employee differences such as gender, age, culture, disability, sexual orientation and education are valued to reflect the diversity of the communities in which we operate.
Aboriginal and Torres Strait Islander peoples are encouraged to apply.
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