Bankstown Sports Club, Bankstown, New South Wales, Australia
Posted Sunday 28 July 2024 at 2:00 pm
Want to kick-start your career in Hospitality?
This is for you!
Bankstown Sports Club are looking for Gaming Attendants to join our growing team!
Be part of a strong and supportive team, that genuinely love coming to work!
About Bankstown Sports Club
Bankstown Sports Club is a leading and innovative registered club and a proud supporter of the local sporting, general and wider community.
As one of Sydney's top five registered clubs, it boasts a membership of 170,000, employing over 580 staff.
Members and guests are drawn to our club, enjoying state-of-the-art amenities with a variety of beverage, dining and entertainment offerings all delivered with exceptional service.
Bankstown Sports is a one-stop destination for all.
Our venues include the Lady Banks Rooftop Bar and the Basement Brewhouse, along with diverse food offerings across Italian, Asian, and middle eastern cuisines, just to name a few.
The Group operates six clubs as well as a state of the art 600 seat theatre, a large Grand Ballroom and an extensive range of facilities to host events of all kinds along with a commercial office tower.
Your key accountabilities include:
• Provide Patrons with an exception customer experience
• Maintain a safe, clean, and comfortable environment for members, guests, visitors, and employees in accordance with the Club Policies and Procedures
• Enforce & implement the Club RSA & RCG policy
• Courteous, welcoming & informative manner when at work.
• Communicate and liaise with team members, kitchen, and other areas of operation
• Follow hygienic food and beverage handling procedures
• Accurate efficient, effective operation of Keno terminals
• Ensure all guest and member complaints are dealt with promptly and effectively ensuring our guest or member satisfied.
• Cash handling duties when required
• Ensure the security of the Clubs cash and physical assets
• Take and deliver orders promptly
• Assist with club activities and promotions (raffles, bingo, events when required).
• Knowledge of the club activities, functions, events, and promotions and provide accurate information to all patrons
• Identifies and reports to management any unsafe equipment, practice, or person of interest
• Maintain workplace hygiene, work health and safety, and security procedures
• Complete any other duties reasonably requested by Management
The main requirements to apply for the role includes:
• RSA and RCG Competency Card, or willingness to obtain
• Flexible availabilities including weekends and night shifts
• Rights to work in Australia
• Able to work in a team
• Excellent interpersonal, communication and problem-solving skills
• Excellent written and verbal communication
• Good organisation skills
• High level of literacy and numeracy skills
• The ability to deal with unexpected situations
• A commitment to providing a high standard of customer service
• Excellent personal presentation
• Willingness to learn
• A responsible attitude to industry health and safety regulations
Why do you want to work with us?
Be a part of a culture that celebrates your success, where we help others to succeed and are driven to find a way to make our challenges work for us Join a supportive and modern team built on teamwork, empowerment of others and transparency Parking - free, secure underground car parking (plus a discount on car washes) Daily Meal Allowance to be used in venue on food, tea and coffee Ongoing in-person, on-the-job, and online opportunities to stretch yourself and continue your growth Rewards & Recognition – We acknowledge the hard work of our people and like to reward accordingly Bankstown Sports Club, Bankstown, New South Wales, Australia #J-18808-Ljbffr
