Join Our Team as a Game Master at Paradise Centre!
About Us: We offer an exciting and ever-changing work environment where each day brings new challenges. Our immersive escape rooms blend adventure, puzzle-solving and teamwork to deliver unforgettable experiences for our customers.
Position: Game Master
Location: Paradise Centre
Main Duties and Responsibilities:
Handle administrative tasks such as answering phones and emails
Independently manage shifts and effectively prioritize tasks
Greet and assist guests, addressing inquiries and concerns promptly
Brief, supervise, and support guests during their escape room experiences
Ensure 100% customer satisfaction throughout their visit
Reset escape rooms accurately and efficiently after each group
Maintain cleanliness and organisation of workspaces and escape rooms
Collaborate effectively within a team to maintain operational efficiency
Demonstrate quick thinking to troubleshoot and adjust escape rooms as needed
Keep up-to-date with knowledge about our escape rooms and business offerings
Perform other duties as assigned by management
Skills Required:
Proficiency in Microsoft Office/PC applications (Word, Excel, Google Sheets), email, and internet browsers
Strong verbal and written communication skills
Orgainised with a keen sense of punctuality
Ability to think quickly and prioritize tasks effectively
Flexible, adaptable, and approachable demeanor
Friendly and enthusiastic personality
Why Join Us?
Experience a dynamic work environment where every day presents new challenges
Opportunity to engage with diverse customers and create memorable experiences
Work alongside a supportive team dedicated to delivering excellence
Job Type: Casual
Pay: $29.33 – $36.09 per hour
Expected hours: 6 – 30 per week
Schedule:
Monday to Friday
Shift work
Weekend availability
Application Question(s):
How many escape rooms have you played ?
Experience:
Customer service: 2 years (Preferred)
Work Authorisation:
Australia (Required)
Work Location: In person
Expected Start Date: 09/11/2024
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