Future Team Leader (CruiseAbout) - Australia Wide [Remote]Job no: 523532Brand: CruiseaboutWork type: Full time, HybridLocation: Australian Capital Territory, New South Wales, Northern Territory, Queensland, South Australia, Tasmania, Victoria, Western Australia, RemoteCategories: Leisure Travel & Retail
Are you set to navigate your career to new horizons? We're currently on the lookout for an exceptional individual to join our leadership team aboard our remote CruiseAbout team as a future team leader. Let's turn your passion for cruise holidays into an unforgettable journey with us!
Key Responsibilities Quoting, booking and invoicing cruise bookings and packagesEnsure that KPIs are met, meeting and exceeding monthly sales targetsSupport and handle walk-in, email & telephone enquiries efficiently and accuratelyMaximise sales opportunities by upselling & cross-sellingMonitor and action all relevant mailboxes dailyMaintain accurate and comprehensive product information in order to deliver and generate salesWho are you? Proven experience working in a customer service environment and working towards sales targetsMinimum 2 years' retail or wholesale experience in the Cruise or Travel IndustryGDS experienceExceptional focus on details, adept problem-solving skills, and thrive under pressureAmbitious, highly motivated, and proficient in organizing tasks efficientlyWhat You'll Enjoy: Set Sail on Exclusive Perks: Opportunities to participate in onboard ship inspections and enjoy exclusive cruise discounts for your personal seafaring adventures.Navigate the World: Become a cruise expert with access to industry travel discounts and qualify for sponsored 'Familiarisation Cruises' to explore new destinations and cruise products worldwide.Culture: You will be employed by an inclusive company that offers a team culture like no other in the industry.Diverse Crew: FCTG is an Equal Opportunity Employer and encourages all suitably qualified applicants to apply.Chart Your Course for Growth: Access tailored Learning & Development pathways, including in-depth training on cruise products to enhance your skills.Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia's leading retailers.Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family.Mental Health: Support and Employee Assistance Program for staff and family.Giving Back: Corporate Social Responsibility program supporting nominated charities.Sustainability at the Helm: We're committed to sustainable practices that protect the environment for the future of cruising and tourism.Let's turn your passion for cruise holidays into an unforgettable journey with us! A very unique leadership opportunity that is 100% remote. Join the cruise revolution and let's make waves together! #CruiseIntoYourDreamJob
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