Job no: 523532Brand: CruiseaboutWork type: Full time, HybridLocation: Australian Capital Territory, New South Wales, Northern Territory, Queensland, South Australia, Tasmania, Victoria, Western Australia, RemoteCategories: Leisure Travel & RetailAre you set to navigate your career to new horizons? We're currently on the lookout for an exceptional individual to join our leadership team aboard our remote CruiseAbout team as a future team leader. Let's turn your passion for cruise holidays into an unforgettable journey with us! Join the cruise revolution and let's make waves together! #CruiseIntoYourDreamJobKey ResponsibilitiesQuoting, booking and invoicing cruise bookings and packagesEnsure that KPIs are met, meeting and exceeding monthly sales targetsSupport and handle walk-in, email & telephone enquiries efficiently and accuratelyMaximise sales opportunities by upselling & cross-sellingMonitor and action all relevant mailboxes dailyMaintain accurate and comprehensive product information in order to deliver and generate salesWho are you?Proven experience working in a customer service environment and working towards sales targetsMinimum 2 years' retail or wholesale experience in the Cruise or Travel IndustryGDS experienceExceptional focus on details, adept problem-solving skills, and thrive under pressureAmbitious, highly motivated, and proficient in organizing tasks efficientlyWhat You'll Enjoy:Set Sail on Exclusive Perks: Opportunities to participate in onboard ship inspections and enjoy exclusive cruise discounts for your personal seafaring adventures.Culture: You will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work Australia New Zealand Pty Ltd.Diverse Crew: FCTG is an Equal Opportunity Employer and encourages all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disabilities.Chart Your Course for Growth: Access tailored Learning & Development pathways, including in-depth training on cruise products to enhance your skills.Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia's leading retailers, health and wellness discounts, financial planning advice, employee share plan and more.Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym.Mental Health: Support and Employee Assistance Program for staff and family.Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025).Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave.Sustainability at the Helm: As stewards of the seas, we're committed to sustainable practices that protect the environment for the future of cruising and tourism.Applications close:
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