We have an opportunity for an enthusiastic full-time Functions & Events Coordinator to join our team at Mornington Racecourse. The position will manage accounts for functions and events, making sure customers get exceptional customer service and flawless event coordination.
The successful candidate will build and maintain strong, positive relationships with stakeholders, ensuring their needs are met professionally, as well as managing all aspects of venue hire administration, from handling inquiries to finalising bookings, while playing an important role in supporting the business's growth and success.
What will your responsibilities be? Manage and coordinate the event requirements and delivery for all functions and events in the portfolio, including but not limited to food & beverage, event services and compliance.Ensure a high quality of detail is provided in floor plans, event orders, work orders, and related event documentation.Contractor management for audio-visual, cleaning, furniture setup, car parking, and security, among others.Deliver exceptional customer service by professionally managing a large volume of information relating to events and capturing it within relevant systems.Liaison with relevant marketing partners, printers, and media organisations to provide final artwork within agreed timelines.Process invoices, deposits and monitor client payments in a timely manner to finalise accounts.Skills & Experience Minimum 3 years' experience in sales/operations and events within a fast-paced high-volume environment.Proficiency in Microsoft Office and relevant software applications.Previous client management experience.Strong time management and prioritisation skills.Ability to work under pressure.Personable, approachable, and an effective communicator.Exceptional level of accuracy and attention to detail.Practical knowledge of event venues.Melbourne Racing Club values differences in gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation and encourages all suitable applicants to apply for this role.
To apply online, please click on the appropriate link below.
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