The key responsibilities are:
As a Functional Consultant, you may be asked to support either Delivery or Assure services for clients. You may have project responsibilities for configuring Aptitude Software's ('Aptitude') products or providing high-quality support of clients' configured production solutions.
You will be part of a larger team of consultants and client/partner resources working under the guidance of senior colleagues. You will take ownership of certain tasks, interacting with client personnel where necessary, whilst maintaining a strong delivery focus.
Consultants provide high-quality support for clients' configured production solutions. They will be expected to apply technical and functional skills as well as an innovative approach to perform investigations of issues. The role will require close collaboration with clients and product support to address problems, follow support processes, and meet the client's Service Level Agreement, thereby building Aptitude's reputation.
You will be expected to follow best practices, as defined by senior colleagues, to ensure that the quality of our delivery and support is fit for purpose. With support from others, you will gain a good understanding of the Aptitude product(s) capabilities, liaising with project colleagues to match client requirements to those capabilities.
A key part of your role is to proactively continue your personal development (keeping yourself updated with relevant knowledge and skills) as well as developing your understanding of how to best approach project work.
You should be aligned to the evolving company culture and contribute towards internal communications as required. Delivery responsibilities may be performed on client premises, and travel (in-country and/or overseas) may be required. Assure responsibilities will require time zone flexibility and the possibility of standby support during evenings, weekends, and holidays.
Although not an exhaustive list, a Functional Consultant must be proficient in the following Skills and Behaviours.
We'll provide you with the opportunity to grow your expertise in an environment that supports you, your life, and your career.
What we're looking for:
Consultancy :
Rapidly gains a full understanding of the project stream that you are assigned to, understanding the tasks and timescales required.
Takes responsibility for completing tasks to the required quality and seeks guidance where necessary.
Seeks feedback on performance and contributes ideas to the team.
Strives to expand personal knowledge and skill set as part of the assignment.
Accountancy:
Apply proficient knowledge of accounting principles and the various facets of Technical Accounting.
Proficient understanding of double entry, FX concepts, and period-end processes.
Demonstrate a working knowledge of products/financial instruments from an accounting perspective.
Implementation:
Awareness of delivery approaches, agile, waterfall, or hybrid, and the different project stages.
Demonstrates a foundational understanding of RDBMS concepts and an ability to interrogate data sets using database SQL.
A capable practitioner of the Aptitude Product(s) being used, with a broad knowledge of the complete suite of Aptitude Products.
With support:
Able to interpret requirements or specifications and understand how this relates to software configuration.
Able to work with the business to define accounting rules and related functional software configuration.
Able to ensure defect occurrences are minimized by developing effective unit-test strategies.
Availability and work shifts:
Work inside client's business hours (whether CET or EST/PST).
Possible standby cover during weekends and/or bank holidays.
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