We are one of the Dandenongs' most popular attractions, situated on top of Mount Dandenong, with fantastic city and mountain views. A magnificent English style garden, barbecue areas, maze, and function rooms; our work environment is envied by all around us.We are seeking an experienced and passionate function supervisor/coordinator to join the team during an exciting period of growth. We are looking for a full or part-time supervisor to join our wonderful team of 4 managers, 5 supervisors, and over 80 staff.At least 2 years of previous experience in a similar role is preferred, along with a strong background in hospitality. SkyHigh restaurant is very busy, and at times a team of up to 14 staff are in operation, so it is a great opportunity to advance your skills. The job is for 5 days a week and 40-45 hours a week but can be for 24-32 hours a week for a reduced salary.About The Role: The supervisor/coordinator will assist/support with function and event managers and bistro manager where necessary and facilitate the smooth running of the functions and events. The position is part office-based and part operational. Planning of shifts, adjusting rosters, briefing and debriefing of staff. Controlling the flow of customers into the function centre. Ensuring bottlenecks are cleared quickly by moving staff from one section to another. Relationship management – managing our loyal customers and ensuring the highest levels of customer service. Meeting with staff to ensure staff development and resolution of conflict. Phone sales – ensuring bookings are taken promptly and full communication is given to all departments. Work closely with the head chef and bistro manager to ensure service is quick and customers are happy.About You: You are not afraid to push for improved service and train an effective team. You are confident to coordinate up to 15 staff at a time in multiple areas. An understanding of a big function venue would be beneficial. You will have worked in either a catering company, restaurant group, venue, or hotel previously. You will have an Australian Driver's License. You are proficient with Excel, Word, and Outlook, and prior exposure to a restaurant booking system such as OBEE would be an advantage. You love working in a friendly team environment. You have excellent communication skills – both written and verbal. You have a willingness to multitask. You have an eye for detail and an appreciation of great food and service. You are hardworking and have a positive, enthusiastic attitude.If you are interested in this exciting role, we would love to hear from you. Please apply via the link (no phone calls please).Job Types:Full-time, PermanentPay:$68,731.00 – $70,564.00 per yearBenefits: Employee discount Free drinks Free foodSchedule: 8 hour shift Public holidays Rotating roster Weekend availabilitySupplementary Pay: TipsApplication Question(s): Are you able to work weekends, public holidays, and special occasions like Mother's Day, Christmas Day?Experience: Supervising: 2 years (Preferred)Licence/Certification: Driver Licence (Required) RSA (Preferred)Work Authorisation: Australia (Required)Work Location: In person#J-18808-Ljbffr
