After initial onsite training, this role will be a hybrid working arrangementJoin Australia's leading lighting retailerFull Time permanent role at our Support Centre located in DerrimutGreat company culture and benefits with flexible working arrangementsAbout Beacon LightingEstablished in Melbourne in 1967, Beacon Lighting is Australia's leading specialist retailer of lights, ceiling fans and light globes, with over 120 stores nationwide.
We're driven by a passion to improve the homes and lives of our customers by always searching for and creating not only beautiful and exciting designs, but products that are innovative and gentle on the environment.THE ROLEWe currently have an exciting opportunity for a Customer Care guru to join the team at our Store Support Centre located in Derrimut.
This role involves responding to customer enquiries in relation to after sales for both internal and external customers by arranging repairs or replacement under warranty.About YouTo be successful in the role you will:Be able to make sound decisionsHave strong communication and organisational skillsBe able to work independently and within a team environmentHave intermediate computer skillsHave demonstrated strong customer service skillsBenefitsTo reward you for your efforts, we offer a competitive salary package, paid birthday leave and well-being days, generous product discounts, and the opportunity to purchase shares through the Beacon Lighting share scheme.Based in Derrimut this role also offers the security of on-site parking, as well the flexibility of hybrid working arrangements.
This is a fantastic opportunity to work within an ASX listed company that has been constantly evolving and striving for success for over 50 years.APPLY NOWIf you have the necessary experience and skills to be successful in this exciting role, we look forward to your application!Please NoteA criminal history check may be conducted as part of the application process for roles at Beacon Lighting Group.