Job Description The Fulfilment Administrator is accountable for ensuring efficient order allocation to pharmacy partners, maintaining safety stock levels, resolving order related issues, providing project support, and assisting with fulfilment-related tasks as needed.
Collaborating across departments, identify improvement opportunities and propose effective solutions.
Ensure timely allocation and accurate processing of patient orders, resolving issues that prevent dispensing and dispatch.
Respond promptly to pharmacy inquiries and collaborate with cross-functional teams to resolve order-related issues.
Monitor inventory levels, coordinate stock reconciliations, and manage the end-to-end consumables ordering process.
Support continuous improvement projects, assist with onboarding new pharmacies, and identify process enhancements.
Generate KPI reports, conduct inventory audits, and maintain accurate documentation through SOPs and Guru cards.
Address operational discrepancies, analyze root causes, and implement corrective actions to prevent recurring issues.
Qualifications Experienced in online order fulfillment, logistics, or a related role with proficiency in Shopify or similar systems.
Skilled in Excel, inventory management, and warehouse management systems.
Detail-oriented and proactive, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
Adaptable to changing priorities, with strong multitasking and organizational skills.
Strong communication skills and a collaborative team player, committed to supporting colleagues and contributing to team success.
Additional Information You'll be joining a highly motivated, agile team where your ideas and work will directly influence the direction and progress of an expanding global company in a hyper-growth phase.
We pride ourselves on our collaborative and driven culture and offer opportunities for advancement to high achievers.
Other benefits include: Gaining access to SAGED courses and more through the Greenhouse learning platform, fostering continuous growth and development.
Enjoying discounts with over 450 retailers through our Reward and Recognition platform.
Mental health support through our wellbeing platform, Unmind.
A private health insurance discount through Medibank.
Up to 8 weeks of paid parental leave.
Swag kits to celebrate key milestones in your journey with us.
Enhancing your home office with our ergonomic equipment reimbursement benefit.
Being part of one of the fastest-growing industries in Australia, improving the lives of hundreds of thousands of patients.
#LI-MD1 We are committed to facilitating a barrier-free recruitment process and work environment.
If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.
