FT Apheresis Telerecruiter I (Remote/ WFH)
Apply locations: Statewide, NY
Time Type: Full Time
Posted on: Posted Yesterday
Time left to apply: End Date: November 15, 2024 (16 days left to apply)
Job Requisition ID: RC76942
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?
Join us—Where your Career is a Force for Good!
Job Description:
WHY CHOOSE US?As one of the nation's premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity.
We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members.
WHAT YOU NEED TO KNOW (Job Overview):
Contact by telephone current apheresis and/or whole blood donors to recruit for donation.
Schedule appointments to ensure maximum number of donors are scheduled each day.
Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience.
Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals.
Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates.
Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability.
May work collaboratively with the fixed site recruitment manager to develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply.
WHERE YOUR CAREER IS A FORCE FOR GOOD
Standard Schedule: Remote/ WFH
Tuesday, Wednesday, Thursday, Friday 9:00am -6:00pm, Saturday 9:00am-3:00pm
Pay Information:
The salary range for this position starts at $15.50/ hr. + Shift Differential
Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed.
WHAT YOU NEED TO SUCCEED (Minimum Qualifications):Education: High School or equivalent required. Experience: Up to one-year related experience. Telephone and customer service or telemarketing experience is required.
BENEFITS FOR YOU:We take care of you, while you take care of others. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn.
Medical, Dental Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting at 15 days a year; based on FLSA status and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
401K with 5% match
Paid Family Leave
Employee Assistance Program (EAP)
Disability and Insurance: Short + Long Term
Service Awards and recognition
Apply now! Joining our team will provide you with the opportunity to make a difference every day.
The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
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