Mantra Crown Towers, 5-19 Palm Avenue, Surfers Paradise, Queensland, Australia Req #3795
Friday, 3 January 2025
Mantra Crown Towers is located in Surfers Paradise, the heart of Queensland's Gold Coast region.
Conveniently located a short walk from the light rail, the property consists of modern one, two and three bedroom apartments and is a drawcard for family holidaymakers with four pools, including waterslides and even a pirate ship on site!
Have fun in your own free time by visiting the many shopping, dining, and entertainment options in Surfers Paradise or enjoy the fresh air, sea, and sand with the beach only 100m away from the hotel!
Purpose As the Front Office Supervisor, your responsibility is to craft unforgettable experiences throughout the guest journey, from check-in to check-out.
Your leadership will inspire and guide your Front Office team, ensuring the hotel operates seamlessly.
Primary Responsibilities Take the helm and guide the front office's day-to-day operations with expertiseLead the Front Office Team like a mentor, nurturing growth and skill-building in a supportive atmosphereCollaborate with guests, extending a helping hand to find solutions for any challenges that may ariseContribute to roster planning and preparationEmbrace authenticity and let your unique self-shine in every shiftSkills and Experience A background in Hotel Operations, ideal for someone eager to take the next stride towards a leadership positionProficiency in using reservation and property management systems is a plusAbility to multitask and thrive under pressure, fuelled by epic organisational and time management skillsMasterful in the art of communication, both written and spokenCapable of embracing a flexible rotating schedule, including nights, weekends, and public holidaysBenefits ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to youAccor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide staysLearn Your Way - Support your career development with access to Accor's industry leading training platforms, Accor Academy and TypsyBuild Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwideWorldwide Opportunities - We are a world leading hotel operator!
With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your careerAt Accor, we welcome you as you are.
We help you grow and learn, so that work brings purpose to your life.
By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality.
Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours.
We invite you to APPLY NOW.
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