Mantra Crown Towers, 5-19 Palm Avenue, Surfers Paradise, Queensland, Australia ? Surfers Paradise QLD 4217, Australia Req #3178Friday, 25 October 2024Mantra Crown Towers is located in Surfers Paradise, the heart of Queensland's Gold Coast region. Conveniently located a short walk from the light rail, the property consists of modern one, two and three bedroom apartments and is a drawcard for family holidaymakers with four pools, including waterslides and even a pirate ship on site! Have fun in your own free time by visiting the many shopping, dining, and entertainment options in Surfers Paradise or enjoy the fresh air, sea, and sand with the beach only 100m away from the hotel!PurposeAs the Front Office Supervisor, your responsibility is to craft unforgettable experiences throughout the guest journey, from check-in to check-out. Your leadership will inspire and guide your Front Office team, ensuring the hotel operates seamlessly.Primary ResponsibilitiesTake the helm and guide the front office's day-to-day operations with expertiseLead the Front Office Team like a mentor, nurturing growth and skill-building in a supportive atmosphereCollaborate with guests, extending a helping hand to find solutions for any challenges that may ariseContribute to roster planning and preparationEmbrace authenticity and let your unique self-shine in every shiftSkills and ExperienceA background in Hotel Operations, ideal for someone eager to take the next stride towards a leadership positionProficiency in using reservation and property management systems is a plusAbility to multitask and thrive under pressure, fuelled by epic organisational and time management skillsMasterful in the art of communication, both written and spokenCapable of embracing a flexible rotating schedule, including nights, weekends, and public holidaysAt Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
#J-18808-Ljbffr