At RACV Cobram Resort, in the Murray River's rich agricultural and historical region, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they're on holiday, visiting an attraction or treating loved ones to a special experience
A day in the lifeAs a Front Office Receptionist, you will be the face and first point of contact for the RACV Cobram Resort. In this busy and varied role, you will be on your feet and utilising your amazing customer service skills to provide our members with the best experience whilst at the reception desk.
Your key responsibilities are to undertake the day-to-day duties associated with check in and check out members, answering all calls and assisting with requests and general enquiries.
This role will involve having access to the afterhours phone to deal with guest enquires after 6pm, responsible for locking up various areas of the resort i.e. Swimming pool and manage after hours bookings coming in via email.
You'll be rostered to meet the peak and flow of business demands, shifts will vary across a 7-day rotating roster in the afternoon/evenings, weekends and public holidays. We're offering… A competitive salary & discounts on RACV products & services, including our portfolio of 9 resorts Opportunity to join during an exciting time of growth Ongoing training and career developing opportunities We're looking for… Experience in a reception role is highly desirable Opera booking system knowledge would be an advantage A desire to deliver a high level of customer service Excellent administration and organisational skills A high attention to details Team player and work well under pressure Flexibility to work across a 7-day rotating roster A little about usAs Victoria's largest member organisation, we have a powerful organisational vision: to improve the lives of Victorians by addressing their needs in the areas of mobility, home and leisure.
Our nine RACV Resorts are an integral part of making this ambition a reality. Giving our guests access to everything from unique dining experiences to luxury day spas – and at discounted Member rates – they've become valuable places to recharge and reconnect.
You can learn more about our resorts at racv.com.au/travel-leisure/racv-resorts.
Application process Click 'Apply' to submit your CV.
Please be aware applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police checks as a condition of employment.
