Front Office Receptionist

Quincy Hotel Melbourne, 509 Flinders Lane, Melbourne, Victoria, Australia Req #2914We're looking for a Front Office Receptionist with a twist at Quincy Hotel Melbourne.For starters, you'll love putting others first and you're smiling when they are – you're the definition of a people person. Being the go-to for guests, managing admin and giving real local advice is all part of the deal.A magnet for happiness, you hold the secrets to a whole city; the kind of places and experiences others shrug off as urban myth.What you don't know, you'll find out to unlock unrivalled staycations. Plus, you'll add your own unique mix of passion, drive, organisation and flex to everything you do (and make it all look effortless).Like us, you always go the extra mile to make guests feel at home. So do we. It's the reason our guests book, repeat book and love us – and it's why we want you on our team.Make no mistake, we're looking for talented people. But the payoff is big; there's endless possibilities, a great team and the chance to make a real difference.If this sounds like your place, then dive in and find more. You deserve it.Responsibilities:Manage front desk operations and provide exceptional customer service.Handle guest inquiries and provide local advice.Perform administrative tasks related to guest services.Ensure a welcoming environment for all guests.Minimum Requirements:Previous experience in a customer service role preferred.Excellent communication and interpersonal skills.Ability to work flexible hours including weekends and holidays.Strong organizational skills and attention to detail.
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