Front Office Receptionist - Forster

About Us G'day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G'day Group has the largest park network in the country, offering an amazing customer journey.
Discovery Parks Forster located on the shores of the Wallamba River offers a great range of guest accommodation. Deluxe river view cabins, ensuite sites, pet friendly cabins and powered sites along with great facilities make this property a popular year round destination.
The Role We are seeking a Front Office Receptionist to be the welcoming face of our park. Your duties include but are not limited to:
Providing a high standard of customer service Processing guest check-ins and outs Accurately using the park booking system to make reservations and manage accounts Coordinate with the Housekeeping team to track readiness of accommodation Supply guests information regarding property and local areas of interest Completing the day-to-day office administration Maintain excellent relationships with the park teams, residents and guests **Accommodation is not available with this position.
What we look for To be successful in this role you will have:
Previous Front Office experience within the hospitality industry (ESSENTIAL) Passionate about delivering exceptional Guest experience Proficient computer skills, including knowledge of RMS or comparable Reservation Booking System Excellent communication and interpersonal skills. Ability to handle cash transactions accurately. Strong organizational skills and attention to detail. Enthusiastic and positive attitude. Flexibility to work weekends and public holidays as needed. Current drivers licence essential Benefits to You Discounted accommodation at over 300 G'day Group holiday parks nationally. Discounts with our G'day Rewards Partners Service recognition awards Access to Employee Assistance Program Internal promotions and opportunities How to Apply Are you an enthusiastic and customer-oriented individual looking for a dynamic role in the hospitality industry? APPLY NOW!
Before receiving a job offer, candidates must consent to a Federal Police Clearance. Additionally, a valid Working with Children's Check specific to the state may be required.
This role may involve extensive manual handling tasks including lifting up to 20kg kneeling and squatting, as well as handling chemicals and utilising machinery.

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