Front Office Receptionist - Casual

Manuka Park Serviced Apartments is looking for a Receptionist to join our Front Office team on a casual basis.
We offer hands-on training in a friendly small team environment.
Ideal candidates are either studying or interested in the Tourism and Hotel industries and are looking for casual employment both during the week and on weekends and evenings in the heart of Manuka.
Manuka Park provides Four Star serviced apartments to business and leisure visitors to Canberra.
Ideally located opposite the Manuka Oval, we are a busy hotel with very high occupancy levels and a large number of repeat visitors.
Required Skills and Qualifications Efficient and effective communication skills, both written and verbalStrong knowledge of Microsoft Suite [e.g., Word, Excel, Outlook]Knowledge of Hotel Front Office SystemsStrong Attention to DetailAbility to work individually and under pressureFriendly, co-operative, and responsible attitude; the phrase 'that's not my job' is not in your vocabulary.Available to work shifts between 8am and 7pm on weekdays and 8am and 5pm on weekends.
Some after-hours phone calls may be required at times.Some of your duties will include: Acknowledging every guest in a prompt and courteous mannerPreparing for and processing guest arrivals and departuresTaking payments and reconciling guest accountsTaking new reservations via telephone and emailManaging the hotel's inventory via online Channel ManagersResponding to guest requests and providing concierge servicesLiaising with hotel maintenance and housekeeping team membersCarrying out other duties as directed by managementKey Responsibilities Keep updated on product knowledge of hotel and related activitiesComply with hotel safety and hygiene regulationsRespond to any situation or incident in a timely mannerPositively represent Manuka Park at all times #J-18808-Ljbffr