Front Office Patient Liaison – Join the Close-Knit Team at Arnold Street Dental!
Are you a people person with a knack for keeping things organized? Do you love building relationships and want to be part of a team where growth and professional development are encouraged? Arnold Street Dental might just be the perfect place for you! What is Arnold Street Dental all about?
At Arnold Street Dental, we believe in giving every patient the opportunity to say yes to the best treatment possible. Our team is passionate about providing quality care in a warm and welcoming environment, allowing each patient to make informed choices about their dental health. We're a close-knit, supportive team that values collaboration, a positive attitude, and a commitment to exceptional service.
We're also growing! With opportunities for career development and potential profit-sharing for all team members, we're looking for individuals who want more than just a job—they want a place to build a fulfilling career.
What our Front Office Patient Liaison role is all about:
Warm Welcomes & Friendly Farewells : Greet each patient with a smile, check them in and out, and help create a positive, stress-free visit. Smooth Scheduling : Coordinate appointments, minimize wait times, and keep everything running on time with a keen eye on the daily schedule. Patient Assistance : Explain procedures, answer questions about treatment options, and offer guidance on policies and billing—always with patience and clarity. Multi-tasking Maestro : Handle phone calls, manage patient records, and take care of administrative tasks, all while keeping your cool and staying organized. What it takes to be successful in this role:
A Warm, Welcoming Personality : Patients feel at ease around you, and you know how to handle anxious or upset patients with empathy and patience. Strong Communication Skills : You're a clear communicator, whether explaining treatment plans or helping patients understand their options. Organizational Skills & Attention to Detail : Juggling appointments, data entry, and patient files is no problem for you, and you never miss a detail. Adaptability & Problem Solving : You stay calm under pressure, can handle last-minute changes, and are proactive about solving little issues before they become big ones. Professionalism & Confidentiality : You understand the importance of patient confidentiality and approach your role with a dependable, professional attitude. Why join Arnold Street Dental?
Flexible Hours : Choose the shift that works best for you— either mornings (8 am to 2:30 pm) or afternoons (11 am to 6:00 pm), five days a week. Perfect for working parents! Profit Sharing : We believe in rewarding our team's hard work and dedication. A Supportive, Close-Knit Team : We're here to support each other, celebrate successes, and create a positive work environment where everyone can thrive. Career Growth : We're committed to helping our team members develop and grow. With us, you'll have the opportunity to learn, advance, and build a rewarding career. The Details Matter!
To apply, please include your favorite ice cream flavor in your cover letter. This helps us see if you're detail-oriented and follow instructions well—plus, we're all about the little things that make work fun, and yes, ice cream is very important to us!
Previous experience in customer service (dental, medical, retail, or hospitality experience is a plus!) Proficiency with computers; experience with dental software is a bonus but definitely not required Strong multitasking abilities and a proactive approach to problem-solving Reliability, punctuality, and a professional demeanor Ready to Apply?
If you're excited about joining a team that values professional growth, teamwork, and creating a welcoming experience for every patient, we'd love to hear from you!
Hit "Apply" now, and let's start the conversation.
We keep our application process simple and straightforward, so you can expect to hear back from us shortly after you apply.
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