Front Office Duty Manager, Duty Manager (Hotel), Restaurant Manager & Chef/Cooks The Kimberley Grande Resort & Stay Margaret River – Broome WA
Kununurra, Full Time, Hospitality
Vacancy Listing Dates 5/11/2024 to 3/12/2024
Please Quote Reference Number 98285
Front Office or Hotel/Motel Duty Manager, Restaurant Manager, or Chefs/Cooks Remuneration - $74,000 - $80,000 Opportunities with The Kimberley Grande Resort & Stay Margaret River Kimberley Grande Resort and Stay Margaret River are eagerly seeking a friendly, experienced & passionate Front Office Duty Manager/Receptionist and a Motel Manager/Duty Manager (Hotel) to lead our young and energetic team to maximize productivity. Reporting to the Operations Manager, you will help create a positive work environment while motivating and leading our reception staff to deliver memorable guest experiences.
The successful applicant must have 2/3 years' experience in a similar role, a current RSA and a First Aid Certification. A current full driver's licence is also desirable.
You will also have:
WA Approved Manager Card (desirable) Experience as a Fire Warden and First Aid Officer (desirable) Experience as a Duty Manager (highly desirable) Experience with hotel booking systems - preferably Preno (desirable) Exceptional attention to detail Excellent communication skills (both written & verbal) The ability to work under pressure and multitask Ability to work independently and as part of a team Excellent problem solving skills Strong leadership skills with the ability to motivate employees to deliver a high standard of service Commitment with flexibility to work mornings, evenings, weekends and public holidays Proactive focus and shares a passion for the hospitality industry Experience with large tour groups and functions Accuracy with figures, a keen 'eye for detail' Able to handle guest complaints tactfully, maintain the property reputation and gain a favourable outcome for the guest We are also on the lookout for an exceptional Restaurant Manager ! We need a hardworking, enthusiastic, and ambitious individual who leads from the front to take charge of our busy and fast-paced restaurant. You will oversee restaurant operations, build a customer-focused team, and implement leading customer service standards. This key role aims to make us a benchmark-setting venue. Your passion for developing teams and embracing challenges is vital in ensuring an exceptional customer experience.
Responsibilities And Duties:
Coordinate daily restaurant operations to deliver exceptional service Manage day-to-day financials, ensuring accuracy and efficiency Exceed customers' expectations by providing an outstanding dining experience and active participation while on duty Ensure all food served is of excellent standard Regular coaching, training and mentoring of staff to improve them and service standards fostering motivation and growth Develop relationships with new and regular restaurant patrons Coordinate daily/weekly updates with the reservations, functions and bus tour team Manage bookings and balance seat capacity Prepare the rostering for the restaurant and discuss with the Duty Manager Cost control with a focus on labour Managing customer feedback and reputation Monitor and manage stock levels for optimal inventory control Monitor and manage the cashier and upgrade Lightspeed Coordinate employee schedules to ensure efficient staffing Ensure compliance with regulations and maintain HACCP and cleaning standards Participate regularly in management meetings and report to Duty Manager and Tavern Manager The successful applicant must have 2/3 years' experience in a similar role and hold a RSA and Approved Manager's Certificate WA.
You'll also have:
An Open Drivers License Strong food & beverage knowledge Previous experience with Preno platform, an advantage to be able to check after hours reservations Strong leadership and people skills An ability to think outside the square Effective time management and organizational skills Excellent communication with a great command of the English language (written and verbal) Knowledge of current liquor legislation Hands on approach with a natural ability to lead a team to be the best they can Previous remote experience Willing to commit long term We also require an experienced Chef/Cook to join our team. You must have 2/3 years' experience in a similar role.
The successful applicant for each role will receive a remuneration of $74,000 - $80,000.
If you are ready to take your hospitality knowledge to the next level in a challenging, busy yet rewarding position, this may be the perfect opportunity for you.
Sponsorship may be available to the right person.
#J-18808-Ljbffr