Carealot is a proud WA family-owned and operated business with 28 years of experience in caring for those needing assistance in their homes in Perth, Peel, South West and Great Southern Regions. We provide person-centered, high-quality, cost-efficient care that promotes independence and enhances quality of life.We are seeking a skilled and experienced Front Office Administration Assistant to work Monday - Friday, 8am - 4pm, with the option to work a four-day week a possibility, in our Busselton office.About your next role:Ensure all incoming phone calls are attended to in a prompt and courteous manner. Ensure phones are covered during periods of staff absence.Daily opening, closing and set up of the office, ensuring rooms are prepared for the day and the reception area is always maintained in a neat and tidy state.Handling client, staff and public enquiries and assisting or redirecting as appropriate.Maintain all incoming and outgoing mail in a timely manner.Maintain stock levels of stationery and other consumables.Oversee maintenance of IT Issues.Preparation of documentation for the Induction of staff (Induction and PPE packs).Assist management in identifying, establishing, improving, and maintaining reception and administrative processes and workflow.Provide administrative support to other team members, including clinical, human resources, finance, client services, and care partners.Maintain staff compliments register and maintain office contact lists.Build, generate and run reports as required.Assist in administrative functions for meetings and events, including catering.Accurate and timely data entry, filing and case notes using the scheduling database and other systems.Attend and participate in minute taking for staff meetings.Issue client and staff birthday cards and newsletters.Manage the blue document disposal bins and contact them for collection and replacement.General office filing, typing, laminating and other duties.What we are looking for:Experienced in reception and administration duties.Exceptional interpersonal skills, adept at working with diverse individuals and influencing outcomes.Strong communication abilities across verbal and written channels.Skilled at building collaborative and supportive relationships internally and externally.Flexible and adaptable to changes in a growing industry.Self-motivated with excellent time management skills.Thrives under pressure and can effectively prioritize workload.Upholds professional standards and values confidentiality.Capable of working independently and collaboratively within a team.Passionate about continuous improvement.Intermediate to advanced Microsoft Word & Excel skills.Holds a National Police Clearance obtained within the last three months or willing to obtain one.Desirable Criteria:Qualifications in Business Administration.Experience with Community Aged Care / Disability / Health is a strong advantage.Only suitable applicants will be contacted.
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