Front Of House Supervisor

Details of the offer

LGT is the largest Private Banking and Asset Management group in the world to be owned by an entrepreneurial family. As the family office of the Princely House of Liechtenstein, we have years of experience in the management of sizeable sums of assets.
Your ResponsibilitiesClient Kitchen and ServingMaintain and update inventory for food and kitchen supplies, ensuring everything is fully stocked for the following dayMaintain first aid supplies for First Aid KitOrdering of catering from external suppliersOversee and provide food and beverage service including:Responsible Service of AlcoholMaintaining supply and orderingAssist with preparing and presenting food, including silver service where requiredFollow safe food handling proceduresMaintain clean and tidy dining / kitchen areasComplete all required food safety training to meet company compliance standardsProvide feedback on health, safety and securityReport all incidents immediately and identify and report all hazardsAdhere to and maintain Food Handling standards at all times.ReceptionAlong with the receptionist, provide the first point of contact for all guests at the Sydney office, representing self and the company positively when communicating with clients.Greet vendors, clients, job applicants, and all other visitors providing exceptional customer service.Ascertain identity of guests while operating with a high level of sensitivity and discretionTrack client appointments, greeting clients and visitors and notifying the appropriate employee of guest upon arrival in a timely fashion.Ensure guests feel welcome and comfortable in the reception area and meeting rooms.Daily setup of the reception area, ensure magazines & newspapers are displayed on coffee table.Assist in the planning and preparation of meetings, conferences and audio/visual conference calls to ensure smooth daily operations and ensuring no double bookingsHelp the receptionist with managing the meeting rooms, including scheduling, setup and cleaning of rooms, and occupancy awarenessProvide back up when required for any incoming calls on main switch number and direct them to the appropriate person; take messages as required.Maintain and update inventory for kitchen supplies, ensuring everything is fully stocked for the following dayMaintain first aid supplies for First Aid Kit (staff kitchen and advisory)Empty coffee pod recycle bins, when external recycle bill full book for pick upAdministrative SupportProvide administrative support to Head of Facilities including liaising with office suppliers and providers to replenish stock.Provide back up to the receptionist when required to oversee the mail, including, administration and delivery of post, courier and scheduled deliveries, internal mail and updating tracking registry.Maintain an adequate inventory of Front & Back of House kitchen supplies and make orders as necessaryDaily restack photocopies with paper and ensure staplers next to printers are restockedRecycle toner cartridges, take used cartridges for recycleManage all inhouse events bookings with the assistance of Event ManagerBooking of external suppliers ie. Catering, AV, chair, glassware, Wilson parking, wait staff etcBooking of Chifley Tenant Service Requests; after hours AC, lift gongs, cleaners to refresh bathroomsPreparation and printing of event marketing materials; name place cards, guest name tags, menu, presentationsReview supplier invoices, review charges to confirm they are correct, advise charge out details ie. Cost centre or IA codeManage beverage consumption reportManage inhouse events report on SharePointFacilitiesMaintain office facilities – lodge Tenant Service Requests for lights, AC, secure bins and events etcLead the building evacuation drill processMaintain catering and staff kitchen equipment – coffee machinesManage desk moves with the support of maintenance for heavy lifting and IT staff for desk equipmentProvide ad hoc facilities support to Head of FacilitiesYour ProfileA minimum of 5 years' experience in a similar roleExceptional customer service and communication skillsDo you feel addressed? Then simply fill out the online application. We look forward to getting to know you.Transparency is important to us. That is why you will find everything that matters to us on our website – plus everything you should know about us before you meet us in person, open an account or apply for a job. That includes, for example, the history of the Princely Family, which is closely intertwined with our own.

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Nominal Salary: To be agreed

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