Up to £38,000 plus excellent bonus and benefits
A fantastic opportunity has arisen to join a highly regarded professional services company as part of their Front of House team.
They are seeking a professional, friendly, and proactive candidate who will be able to aide and assist all clients throughout the entirety of their visit, ensuring a boutique experience for every guest.
Based in central London, the role is office-based, with shift patterns structured from 7am - 4pm, and 10am – 7pm.
Duties of the Front of House Receptionist will include:
Managing Appointments: Responding to calls promptly, scheduling appointments according to specific needs, and coordinating the use of 15 rooms to maximize resource efficiency.
Organizing the Workspace: Keeping the work area well-organized and presentable.
Providing Refreshments: Preparing teas and coffees as needed.
Room Preparation and Upkeep: Clearing rooms, replenishing minibars, cleaning cups and glasses, and polishing glasses.
Food and Beverage Orders: Ordering food and beverages from suppliers, ensuring deliveries match orders.
Morning Room Setup: Restocking minibars, fruit bowls, cups, and saucers to prepare rooms for use.
Room Inspection and Maintenance Coordination: Inspecting rooms, creating work orders for cleaners and facilities staff, and tracking progress to ensure rooms are guest-ready.
Requirements for the successful Front of House Receptionist:
The preferred candidate will have the demonstrated ability to work with guests, exceed their expectations, and take ownership over essential duties, along with Front Desk experience.
Candidates must have good teamwork abilities and be able to elevate the team around them.
Strong organizational skills with the ability to manage multiple tasks at once.
The successful candidate will be a personable, confident, polished individual and demonstrate impeccable organizational and communication skills with an excellent sense of initiative.
Candidates will have gained experience working in a 4+ star hotel, spa, or corporate office.
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