Front of House Receptionist | Professional Services environmentNewton & Henry is a Tasmanian owned accounting, advisory and audit firm built on the proud legacy of generations of skilled accounting and advisory professionals. We have over forty-five team members based in newly built, custom fitted offices in central Launceston, as part of Tasmania's most sustainable office development. The Firm provides independent advice to businesses, non-profit organisations, families and individuals, partnering with clients for the lifetime of their business and individual needs.
We provide a flexible working environment that encourages open communication and collaboration. We pride ourselves on building credible, long term relationships. Strong values, community leadership and customer service are the cornerstone of the operations of the practice.
Make the difference to your career - Front of House Receptionist role A key support role at the Firm, you will make a difference to clients and internal team members alike. As the first port of call for all clients, whether it be in person or by phone, you are the Face of the Firm and are a key link in the overall experience the client has with the Firm.
The role is responsible for managing all incoming calls, greeting clients and visitors attending the offices, general office administration and client correspondence. The environment is professional and caring, and high levels of accuracy and discretion are critical, while maintaining a positive and proactive approach to supporting the practice.
Day-to-day you will be responsible for:
Client communication – you will manage the incoming calls for the Firm ensuring a professional greeting and seamless transition to the appropriate person. Greeting clients and visitors to the office you will ensure a warm welcome with care and discretion.Client correspondence – receiving instruction from all levels of staff, you will produce documents that are accurate, complete and well-formatted. You will use templates to draft client correspondence efficiently and accurately for review and signature.Meeting room allocations – you will manage meeting room bookings, ensuring that meeting rooms and the general reception areas are well-presented.General administrative support – you will tend to incoming and outgoing mail daily. You will be responsible for ordering and receiving office supplies and stationery, scanning documents, electronic and hard copy filing, maintaining database records, and administrative duties as required to support the broader team in a close-knit team environment.About you: We are looking for someone with excellent communication skills, who articulates themselves well verbally and has high levels of professional written communication, with outstanding attention to detail, and a genuine desire to make a contribution to our success.
Previous reception and administration experience is essential, ideally in a professional services environment. Your sense of professional responsibility and ability to provide proactive support is what will set you apart.
What we offer: Newton & Henry offers a great workplace culture, and you'll enjoy being part of a team of hardworking, like-minded professionals. In return for your hard work and results, there are opportunities to continue to grow and develop your career and experience within the Firm.
You will receive ongoing mentoring and development and will work closely with a team of trusted administration and accounting professionals.
Does this sound like the right role for you?
If this sounds like your ideal career move, click "apply now" and attach your current resume.
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