As a Varsity Amusement Manager you'll be a bowling and arcade champion!
Responsibilities: Amazing Customer Service - Prepare to wow our guests with your infectious smile, charisma, and lightning-fast service. We want their jaws to drop as they experience unparalleled customer service in our Arcade, Bowling lanes and Redemption. Bowling and Arcade Champion! - Bring strong previous experience in managing a team in a bowling or arcade environment. Use your previous experience of ordering products for the redemption shop, claw machines and skill testers to keep our stock fresh and exciting. Be highly organised with the stock management of the claw machines, coin pushers and skill testers. Have a keen eye for detail when completing monthly stocktake of all products within the redemption store, claw machines, skill testers and storerooms. Manage loss-prevention within the redemption store. Produce weekly revenue reports on arcade and bowling lane performance. Produce monthly reports on game performance, redemption stocktake and variance. Be confident in managing the team in maintaining the redemption store, bowling and arcade areas: Ensure that the redemption store is well stocked. The arcade and bowling areas are clean and tidy. Ensure items are labelled with the correct ticket redemption prices. Have excellent customer service and communication skills. Strong knowledge of the game card pricing structure and cost of bowling. Be able to advise our customers on the cost of the various games, how long a bowling game takes and the maximum number of guests to a lane. Be an expert at using the bowling booking system. Be a bowling lane whizz – perform quick fixes for all bowling equipment and lane breakdowns to minimise down-time. Efficient time management of the bowling lanes. Understand the difference between duckpin bowling and full lane bowling and be able to explain this to our customers. Understand the difference between interactive games and redemption games. A Team Player - Thrive in a fast-paced environment and be able to handle multiple tasks efficiently. Maximise your wage budgets with excellent roster management of the arcade and bowling team. Strong math skills for cash handling and order processing. Bring a positive attitude, strong work ethic, and a team-oriented mindset. Flexibility to work evenings, weekends, and holidays as required. RSA What are you waiting for? Apply now!
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