FRONT DESK OPERATOR - MOTEL RECEPTIONIST CASUAL (immediately) and FULL-TIME (available from December 1)
Do you possess great attention to detail?
Come and work for a family orientated business where work/life balance shifts are available!
We own and operate some well established motels in Australia, one that is based in Hamilton, Brisbane
We are looking for a solid team member to fit into a small existing team as we are expanding our opening hours.
It is *essential* that you are familiar with MS Office applications. (Word, Basic Excel, Microsoft Outlook, attaching documents to email, basic formulas on existing Excel worksheets)
Training of the Reservation Software (RMS9+) will be provided, however, strong priority will given to applicants with previous RMS experience. This autonomous position currently consists of various shifts on a fortnightly roster including some weekend shift/s, Various hours to suit. We're looking for someone that presents well, is enthusiastic with a great eye for detail.
Previous exposure to reservations and third party bookings is essential.
Duties include, but are not limited to:-
*Checking guests in
*Checking guests out
*Answering Telephone and booking reservations
*Answering Email inquiries from our website
*Reconciling Daily Cash Transactions against the EFTPOS terminal
*Preparing Tax Invoices on Departure as required
*Receipting Customer accounts and preparing statements
*Setting up and packing up Conference rooms from time to time
If you are well presented, punctual and *reliable*, have demonstrated experience with MS Office Applications, have a pleasant and enthusiastic phone manner with a focus on Customer service and would like to be part of our friendly team, then we'd love to hear from you.
Please email a brief covering letter with your most recent work experience including any exposure to reservation software. Please include in your letter your availability and any restrictions you may have ( Visa etc, university shifts)
**Applications without a covering letter will not be considered **
Please note, we do not offer sponsorships for applicants that are not residents of Australia and as this is a position suited to the long term with significant training, this will not be suitable for someone with a temporary work visa.
We will contact all applicants that are short-listed.