Front Desk Hotel Receptionist

About the role

Join the dynamic team at Moss Hotel as a Front Desk Hotel Receptionist in Hobart, TAS. This full-time position is the first point of contact for our hotel guests, responsible for delivering exceptional customer service and ensuring a seamless check-in/check-out experience.
What you'll be doing Greet and welcome guests in a friendly and professional mannerFront desk operations, including check-in/check-out, handling guest inquiries, and processing paymentsProvide information about hotel amenities, local attractions, and transportation optionsCoordinate with other hotel receptionists to ensure guest needs are metMaintain a clean and organised front desk areaComply with all hotel policies, procedures, and safety protocolsWhat we're looking for Previous experience in a customer service or front desk role within the hospitality industryExcellent communication and interpersonal skillsStrong problem-solving and conflict resolution abilitiesProficient in using hotel management software and various office equipmentAbility to work flexible shifts, including weekends and holidaysA positive attitude and a commitment to delivering exceptional guest experiencesWhat we offer

At Moss Hotel, we value our employees and offer a range of benefits to support your professional and personal growth. These include competitive remuneration and opportunities for career advancement. We are committed to fostering an inclusive and supportive work environment where you can thrive.
About us

Moss Hotel's mission is to create exceptional experiences for our guests by providing world-class service in a unique historical and tourism precinct. Join our team and be a part of our continued success.
Apply now to become our next Front Desk Hotel Receptionist!