Front Desk Co-Ordinator

Join Our Team: Elevate Patient Care with Us! At Exceptional Dental, we are dedicated to providing outstanding dental care with a personal touch. As a leading dental practice, we pride ourselves on utilizing the latest technology to ensure the best outcomes for our patients. We're looking for a dynamic individual to join our team as a Front Desk Co-ordinator & Dental Assistant.
Role Overview: As the Front Desk Co-ordinator, you'll be the welcoming face of our practice, responsible for creating a positive first impression and delivering exceptional service. This role demands a proactive, friendly demeanor, combined with outstanding communication and interpersonal skills.
Key Responsibilities: Patient Engagement: Greet and assist patients with warmth and professionalism, ensuring a comfortable experience from start to finish.Schedule Management: Oversee the practice's schedule to ensure smooth and timely patient flow.Communication: Handle phone calls, emails, and patient inquiries with a high level of professionalism and efficiency.Administrative Tasks: Process patient registrations, payments, and health insurance claims accurately.Coordination: Manage patient records, assist with digital imaging and data entry, and support coordination between patients and clinicians.Operational Oversight: Oversee daily operations of the practice, ensuring everything runs smoothly.Assistance: Provide support in sterilization procedures or assist chairside for dentists and oral health therapists as needed.Front Office Maintenance: Keep the front office area clean, organized, and welcoming.The Ideal Candidate: Empathetic and Passionate: Demonstrate a genuine passion for patient care and a caring nature.Excellent Communicator: Possess strong communication and interpersonal skills.Organizational Skills: Exhibit exceptional organizational abilities with a keen eye for detail and the capacity to multitask effectively.Experience: Have at least 1 year of experience in the dental industry. Experience with Exact is a plus, though training will be provided if needed. Previous dental assisting experience is preferred.How to Apply: Ready to make a difference in dental care? Send your cover letter and resume to [email protected]. For any questions, please call (07) ******** .