Customer Service Role – Freight Forwarding (Melbourne, Tullamarine)
Join TCF International, a 100% Australian-owned Freight Forwarder and Customs Broker with over 25 years of industry excellence.
We are proud to deliver high-quality, reliable, and professional logistics services, supporting businesses across the globe.
The Opportunity
We are seeking a motivated and experienced Customer Service Professional to join our dynamic team in Tullamarine, Melbourne, Victoria.
If you have a passion for freight forwarding, a proactive attitude, and a dedication to outstanding service, this is your chance to make a difference in a well-established, supportive environment.
What We're Looking For: Freight Forwarding Expertise: Minimum 2 years of experience in freight forwarding (air and sea, import and export).CargoWise Knowledge: Proficiency with the CargoWise operating system.Strong Communication Skills: Exceptional written and verbal communication, with a professional presentation style.Autonomy & Initiative: The ability to work independently and take proactive action.Relationship Management: A customer-focused mindset with sound interpersonal skills to manage relationships with overseas agents, offices, and local service providers.Tech Savvy: Proficiency in Microsoft Office (Word, Excel, Outlook).Local Presence: Must currently reside in Melbourne, Victoria, with a valid driver's license.Work Eligibility: Australian citizenship or a valid permanent Australian working visa.Your Role Includes: Managing air and sea import/export routings.Building and maintaining customer relationships.Communicating effectively with overseas agents and local service providers.Why Join Us?
At TCF International, we offer:
A collaborative and supportive team environment.Opportunities to develop and maintain your own customer base.The chance to work with experienced professionals in a growing company.How to Apply:
If you're ready to bring your passion and expertise to TCF International, we'd love to hear from you!
Please email your CV to ******.
Take the next step in your career with TCF International—where your skills are valued, and your potential is recognized.
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