Do you thrive in logistics, coordinating air and sea transports, and delivering top-notch customer service?
At LEMAN, we're expanding our Air & Ocean team in Normanton, and we're on the lookout for someone ready to make a big impact. You'll be at the heart of global logistics, ensuring seamless transport solutions for our clients. You'll coordinate the shipment of goods by air and sea, solving challenges and keeping our customers in the loop every step of the way. If you're driven by providing great customer service and love the fast pace of logistics, this could be your next move.
You'll report directly to our operations team, working closely with our international branches and trusted partners to keep things running smoothly. This is a chance to be part of a new, dynamic team that thrives on collaboration and delivering solutions that exceed expectations.
Your key responsibilities will include: Planning and coordinating shipments of goods by air and sea, ensuring timely and cost-effective deliveries. Serving as the primary point of contact for clients, providing shipment updates, addressing inquiries, and resolving issues. Preparing and processing import/export documentation and customs compliance through the Customs Declaration Service (CDS). Liaising with carriers, freight forwarders, and customs agents to ensure smooth operations. Monitoring shipment progress and quickly resolving delays or issues. Maintaining accurate records of all transactions through CargoWise. Who Are We Looking For? We're looking for someone with experience in both air and sea freight forwarding who is ready to jump in and get things done. You thrive in a busy environment and excel in providing excellent customer service. You're not afraid to make tough calls, solve problems quickly, and keep everyone informed. If you have a proactive mindset and love working in a collaborative team, you'll fit right in.
In your application, we hope to see: Proven experience in air and sea freight operations. Proficiency in CargoWise software and Customs Declaration Service (CDS). Strong understanding of customs regulations and documentation related to imports and exports. Excellent communication skills and the ability to make quick decisions under pressure. A willingness to take the lead in customer communication, even in challenging situations. Experience or qualifications in Dangerous Goods (by air) is a bonus but not required. If this role sounds like the next step in your logistics career, click Apply and tell us why you'd be a great fit. If you have any questions, feel free to reach out to our fabulous People Business Partner, Donna Coope at or +44(0)7921782811.
Get Excited About... Attractive Benefits: Enjoy a benefits package, including annual leave (25 days per year including bank holidays), medical coverage, free parking, discounted or free food, and more. Detailed information will be provided during the interview process.
Flexibility: We understand that life is unpredictable, which is why we offer flexible working arrangements, where possible, to help you achieve a healthy work-life balance.
Sabbatical: Need a break from the daily grind? We offer sabbatical opportunities to take extended time off to recharge, explore your passions, and come back to work feeling refreshed and inspired.
Investment in Professional Development: We're committed to helping our people grow and reach their full potential.
Global Travel Opportunities: We're a global organization with offices around the world, which means that there are plenty of opportunities to travel and experience new cultures.
Social and Company Events: We believe that work should be enjoyable, which is why we organize regular social and company events to bring our people together.
About Us From Denmark to China, Vietnam to Mexico, we employ more than 800 talented and dedicated people. Established in 1900, LEMAN is a forward-thinking, value-driven, and people-centric organization. We endeavor to lead a culture of quality and collaboration, where everyone feels empowered to be their best.
Our Values At LEMAN, Respect isn't just a word—it's how we treat every colleague, customer, and partner. Quality means getting the details right, so the job runs smoothly. And Commitment? It's about showing up, solving problems, and going the extra mile, even when things get tough. These values guide everything we do.
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