This opening is for a Freight Admin Clerk to join our Team at Karawatha immediately.This is a Full Time Permanent Role.The working hours for this role are 8:00AM to 4:00PM.The Freight Coordinator will be positioned in the Customer Service Bay, providing direct assistance to both internal and external customers.
The primary focus will be on improving the customer experience, especially when freight is delayed, as well as managing depot collections and drop-offs.Managing depot collections/drop-offs, unidentified freight, repacks, damages, auction freight, and late linehauls.Handling escalations and freight-related investigations.Working proactively with customers while ensuring adherence to company policies and procedures.Ensuring the safety of all staff and visitors in the customer service area.What you'll bring: A high attention to detail.A strong attention to safety.Data Entry Skills.Previous experience in a similar role (preferred but not mandatory).About Team Global Express: Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand.
We're not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030.
Why TGE: We care about our customers, our people, and our planet.
We are always innovating and improving our services.
We are driven by passion and purpose, and we never stop.
What we offer: Competitive salary above industry standards.Upskilling, training, mentoring and more to support your career development journey.Fun and practical employee perks and discounts.Flexible work, including work from home.Inclusive parental leave policy that supports all parents & carers.Peer recognition awards acknowledge when you go above and beyond.An inclusive workplace, works for everyone: We celebrate difference.
We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us.
As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply.
Our recruitment process: Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview.
The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.
Other things to note: When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
TGE is listed as one of LinkedIn's Top Companies of 2023 and 2024 in Australia.
About Us:Connecting people and communities | Driving eCommerce | Moving Australia & New Zealand.
With an unrivalled and expansive network, Team Global Express builds unique, innovative, and tailored transport and logistics solutions to connect people, communities, and businesses across Australia and New Zealand.
Backed by Allegro Funds, Australia's most awarded and largest transformation and turnaround private equity firm, we're looking to the future and working towards new and exciting ways to put our customers' businesses at the heart of ours.
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