About the role This opening is for a Freight Admin Clerk to join our Team at Karawatha immediately This is a Full Time Permanent Role The working hours for this role are 8:00AM to 4:00PM The Freight Coordinator will be positioned in the Customer Service Bay, providing direct assistance to both internal and external customers. The primary focus will be on improving the customer experience, especially when freight is delayed, as well as managing depot collections and drop-offs. Managing depot collections/drop-offs, unidentified freight, repacks, damages, auction freight, and late linehauls. Handling escalations and freight-related investigations. Working proactively with customers while ensuring adherence to company policies and procedures. Ensuring the safety of all staff and visitors in the customer service area. What you'll bring A high attention to detail Customer Service skills A strong attention to safety Data Entry Skills Previous experience in a similar role (preferred but not mandatory) What we offer Competitive salary above industry standards Upskilling, training, mentoring and more to support your career development journey Fun and practical employee perks and discounts Flexible work, including work from home Inclusive parental leave policy that supports all parents & carers Peer recognition awards acknowledge when you go above and beyond. An inclusive workplace, works for everyone We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply.
Our recruitment process Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.
Other things to note When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process. During the recruitment process, please keep an eye on your junk emails and spam folders for updates. TGE is listed as one of LinkedIn's Top Companies of 2023 and 2024 in Australia.
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