Position Summary
LSEG is looking for an expert Support Engineer/Analyst with good technical knowledge of Financial Systems to join the ForexClear Production team. You will be responsible for supervising the smooth running of batch processes, investigating issues and performing general maintenance and administration of systems. Out of hours support overnight and at weekends (rota based) can be required. Strong business knowledge is required for working with business teams during investigations. Whilst full scale coding and technical development isn't encouraged, minor code changes and testing will be required. Must be self-motivating with the ability to prioritise feature work. This role may also involve some mentoring of offshore staff.
KEY RESPONSIBILITIES Act as Domain Expert / Support in all issues related to the ForexClear platform from a technical and business perspective.Provide continuous improvements and automation to ensure the support function remains efficient and as secure and resilient as possible.Support of a critical element of the London financial infrastructure.Noticing anomalies in a running system before they become incidents.Design solutions for longer term fixes for application bugs and small functionality improvement requests. Out of hours support Be available for overnight support of production services to ensure successful completion of processing.Respond to overnight calls and take care of issues.Support weekend releases and maintenance work.Participate in Production out of hours activities such as Disaster Recovery exercises. Assist in project related work Building and supporting parallel environments for multiple project streams.Making code improvements using version control software. Skills/Experience/Qualifications: Experience of the Murex (3.1) application desirable.Experience in an investment banking environment and/or IT support function.Excellent analytical skills and problem solving abilities.Used to high pressure banking environments working to tight deadlines.Coding experience preferable (Java/Python).Strong scripting skills (UNIX, Python, Ansible, Terraform).Software version control (Bitbucket, GIT).Preferable to have AWS Cloud experience (RDS, EC2, Autoscaling, VPC).Good experience supporting Java based distributed platforms.Preferable to have understanding on Kafka, micro service architecture and cache management systems.Solid understanding of Oracle RDBMS including scripting and performance monitoring and troubleshooting.Preferable to have Pricing knowledge for different Asset classes-Swaps, IRD, FX, Fixed Income, REPO etc.Understanding of product development lifecycle and methodologies.Must have excellent organisational, analytical and problem-solving skills.
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject.
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