Food & Beverage Duty Manager (Full Time) | InterContinental Sanctuary Cove ResortHotel Brand: InterContinentalLocation: Australia, Queensland, Sanctuary CoveHotel: Sanctuary Cove Resort (BNEQL), Manor Circle, 4212As the world's largest family of luxury hotels, we take great pride in being genuine ambassadors of the InterContinental brand.
Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs, inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.As the first InterContinental Resort in Australia, InterContinental Sanctuary Cove Resort reflects the grand architecture of a classic Queensland estate, nestled within the beautiful surrounds of Sanctuary Cove.We are looking for a full-time Food & Beverage Duty Manager to join our team.What is the jobResponsible for providing day-to-day leadership across the food and beverage operation; maximizing financial returns, driving development of people, creating and maintaining unique guest experiences, executing on brand standards, and building awareness of the resort in the local community.
The role also ensures compliance with all governmental regulations concerning health, safety, or other licensing and applicable legislative requirements.Your day to dayEstablish performance and development goals for team members and provide mentoring, coaching, and regular feedback.Oversee, implement, and drive staffing-related actions in accordance with company rules and policies.Direct day-to-day staffing requirements, plan and assign work, and establish performance expectations in line with budget.Educate and train all team members in compliance with governmental regulations and quality standards.Promote teamwork and quality service through daily communication and coordination with other departments.Maintain compliance with all required brand standards within the Food & Beverage Operation.Drive improvement in guest satisfaction goals and respond to guest questions, complaints, and requests.Collaborate with other Department Heads to ensure facilities and equipment are maintained as required.Analyze financials to drive revenue and maximize return on investment of the Food & Beverage Operation.What we need from youBachelor's degree/higher education qualification/equivalent in Hotel Management or related field plus 4+ years of related experience, including Management/Supervisory experience.Must obtain certification or permits as required by local governmental agencies.Join our extraordinary world and experience a place where you can be yourself, share your ideas, and be a valued member of an inspirational team.You'll be rewarded for your hard work with a suite of benefits that supports you and your family's wellbeing, including:Paid birthday leave.Hotel perks like global accommodation and food & beverage discounts.Enhanced parental leave.Proactive health days and flexible work options.Career development through our lifelong development program.IHG Career Milestone celebrations.Transfer of entitlements as you grow with IHG.
**You must have full working rights in Australia**If you don't quite meet every single requirement but believe you'd be a great fit for the job, hit the 'Apply' button.
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