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About Park Hyatt Melbourne:
Located in the heart of the city, Park Hyatt Melbourne offers sophisticated luxury and exceptional personalised service.
With beautifully appointed rooms, extensive event spaces, curated experiences, fine arts, dining and wellness, we create unforgettable experiences for our guests.
Benefits of working with us: Leading global hotel brand with career advancement opportunitiesDiscounted accommodation at more than 1000 Hyatt properties worldwide for you and your loved ones.Complimentary duty meals whilst on shiftDiscounted food & beverage and park club health & day spa treatmentsDiscounted onsite car parkingEmployee assistance program – benefit from free, immediate and confidential support for any work, health or life concern10% discount with NIB Health insuranceAbout the Role: As a Food & Beverage Attendant, you will contribute to and assist the Events Service team with the efficient running of the department according to the established brand standards of Hyatt International, providing courteous, professional, efficient and flexible service at all times when setting rooms and serving food & beverages to guests, in order to maximise guest satisfaction.
Working in a team of 40, you will support the Events Services Manager in the day to day operations as well as supporting the team to achieve our purpose.
Some of the responsibilities include: Meeting and greeting guests arriving and departing the functions/meetingsAssist with the set-up of functions and meeting spaces while adhering to the safe manual handling practicesProvide personalised service on a large scale operationServing food and beverage to guests according to the established sequence of service and proceduresQualificationsPrevious Food & Beverage experience in a hotel environment or similar fast-paced environmentA valid and current Responsible Service of Alcohol (RSA) certificate for VictoriaA local certificate in food handling and hygiene would be advantageousExceptional interpersonal, communication and time management skillsSuperior customer service skills along with the capability of working both autonomously and as part of a teamThe ability to create a positive first impression with an understanding of the importance of 5 star grooming standardsThe flexibility to work on a rotating roster, including weekends and public holidays
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